Shift Lead

Shift Lead

Walgreens is hiring a Shift Lead to manage store operations, provide excellent customer service, and lead a retail team.

$17.00/hr – $20.00/hr

• Open and close the store in absence of store management, including start‑up systems, cash handling, and readiness of floor and stock rooms.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change to cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers and patients by greeting them and offering assistance with products and services; resolve issues and answer questions.
• Assist with the warehouse and vendor ordering process, opening the backdoor for deliveries, and coach team members.
• Record all sales accurately, manage scanning errors and price modifications, and assist managers with order exceptions and reverse logistics.
• Support promotional, seasonal, and secondary displays; complete resets and revisions.
• Maintain accurate inventory counts and ensure proper stock rotation.
• Execute basic departmental pricing, daily price changes, and signage updates.
• Assist with bookkeeping activities such as cash reports, cash counts, ledgers, and bill payment.
• Maintain store appearance, cleanliness, and request repairs in manager’s absence.
• Perform separation of food items per policy, assist in stock rotation, and use first-in, first-out methods.
• Use store systems and equipment proficiently.
• Assist at the pharmacy out window when requested.
• Ensure compliance with state and local regulations for regulated products.
• Check team members’ bags before store closing.
• Adhere to all company policies, maintain respectful coworker relationships, and complete special assignments.

• Attend training and complete required PPLs as requested by management.

• Act as a liaison between management and non‑management team members when store management is not present.
• Report disciplinary issues and customer complaints to management.

• One year of prior leadership, supervisory, or retail key holder experience.
• Fluency in reading, writing, and speaking English (except in Puerto Rico).

• Knowledge of store inventory control.
• Employment consideration for candidates with lawful arrest and conviction records.
• Valid PTCB certification or pharmacy license as required by state.

An Equal Opportunity Employer, including disability/veterans.

$17 – $20 per hour. Total compensation varies based on geography, skills, education, and experience.

Not Applicable

Full‑time

Management and Manufacturing

View benefits details at

Louisville, KY

Apply through Walgreens or contact the recruiter for additional information.

$17 - $20 / Hourly