Account Executive

Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 150,000 locations across 100+ countries by the world's top restaurant and food service operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin', Five Guys and P.F. Chang’s rely on our top‑ranked platform, which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.

The Account Executive team is responsible for developing and growing new business through a consultative sales approach, ultimately driving adoption and revenue across our suite of front‑of‑house guest management and back‑of‑house kitchen display solutions. We take a value‑oriented approach to working with potential clients in the hospitality sector, ensuring we are assisting operators in improving the overall guest experience.

As an Account Executive, you will act as the primary, client‑facing point of contact for potential hospitality sector clients, reporting to the Vice President of Sales. You will collaborate with cross‑functional teams to execute against identified sales strategies and close deals, leveraging your deep industry expertise, proven sales ability and broad industry contacts to promote products you are genuinely passionate about.

• Meet and exceed sales goals and develop strategies for new business and/or growth of existing business.
• Follow up on new leads and referrals, utilizing the sales tracking system (Salesforce).
• Develop and deliver presentations via webinar and in‑person on all QSR solutions to existing customers and prospects.
• Develop and maintain comprehensive knowledge of QSR’s robust product portfolio, both hardware & software.
• Negotiate contract terms and pricing for new clients and renewals as needed.
• Prepare and submit sales forecasts for all prospects and existing clients.
• Work with the Customer Success team to ensure all client accounts are always current and up to date.
• Document and effectively communicate client issues to QSR’s Customer Success, Technical Services, and Support/Quality Assurance teams.
• Attend trade shows in support of the company’s ongoing sales efforts.
• Participate in sales meetings and provide feedback to the company on how to best service clients’ needs and evolve QSR’s solutions.

• Excellent verbal and written communication skills with the ability to present in both small and large group settings. Must have a polished, professional presentation style.
• Highly analytical with the ability to assess business opportunities and read prospective buyers.
• Capacity to grasp and learn complex concepts quickly and independently.
• Aptitude for gathering and using data to inform decision‑making and persuade others.
• Capable of developing compelling strategies that deliver results.
• Solid understanding of information technology systems and roles.
• Must be able to keep organized, accurate records.
• Strong interpersonal skills for interacting with team members and clients.
• Self‑starter, energetic, and results‑driven individual, able to work independently and also be a collaborative team member.
• Experience of working as a hospitality operator.
• Knowledge of Salesforce CRM.

• Sales experience within the hospitality or restaurant industry.
• Experience with Salesforce and Zoom Info.
• Deep knowledge and understanding of sales methodologies like MEDDIC, Gap Selling, Challenger Sale, and Spin Selling.

• Bachelor’s degree.

• Prolonged periods of sitting at a desk.
• Prolonged periods of typing and working at a computer.
• Ability to listen and speak over the phone or Zoom calls.
• High level of mental concentration and focus.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without…