National Account Manager

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well‑being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi‑brand and omni‑channel approach includes our own insurance carrier, insurance brands and partner brands.

Pumpkin, a subsidiary of IPH, promises uncompromising care to the cats & dogs we love unconditionally. By helping prevent future health risks and ensuring access to gold‑standard veterinary medicine and individualized support when it matters most, we aim to enable $1/2B in life‑extending and life‑saving treatment over the next five years.

Pumpkin is seeking a highly motivated and experienced National Account Manager to join our growing team. This pivotal role is responsible for developing, securing, and maintaining long‑term strategic relationships with Veterinary Corporate Groups across the United States. The ideal candidate blends exceptional business development acumen with a commitment to providing outstanding, ongoing account service. You will be the primary point of contact and strategic partner for our largest and most important veterinary accounts, driving the expansion of pet insurance penetration within their networks.

Job Location: Remote - USA

• Identify, target, and cultivate relationships with key decision‑makers within major Veterinary Corporate Groups in the U.S.
• Develop a deep understanding of each corporate group’s business model, needs, and strategic objectives to create tailored value propositions.
• Design, implement, and manage strategic marketing contracts that position our pet insurance offerings as a preferred or exclusive solution for their clients.
• Serve as the primary strategic owner of the relationship, responsible for driving adoption, growth, and retention within the assigned portfolio of accounts.
• Conduct regular Business Reviews (QBRs) with Group leadership to analyze performance, share insights, and collaboratively plan future growth strategies.
• Develop and oversee the execution of joint promotional campaigns and marketing initiatives to drive pet insurance enrollment.
• Manage the allocation and reporting of trade funds and co‑op marketing budgets, ensuring adherence to contractual terms and maximum return on investment (ROI).
• Partner closely with the Field Sales Team to ensure seamless joint execution of contracts and promotions at the local and regional level, driving mutual success across the organization.
• Demonstrate strong organizational agility by effectively mobilizing internal resources—including teams from Technology, Claims, and Operations—to deliver contractual obligations, implement new programs, and resolve service issues for your accounts.
• Maintain accurate and up‑to‑date records of all sales activities, pipeline, and account performance within the CRM system.

• Minimum of 5 years of experience in Account Management, Strategic Partnerships, or Business Development, preferably within the veterinary, healthcare, or insurance industries, with 8+ years of experience across sales, marketing, or related functions.
• Direct experience negotiating, structuring and executing contracts with corporate partners and managing underlying relationships.
• Demonstrated experience working with and/or selling to Veterinary Corporate Groups is highly desirable.
• Exceptional collaboration skills, with a proven ability to partner effectively with a field sales team for unified execution.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
• Bachelor’s degree in Business, Marketing, or a related field.
• Active property and casualty license a plus.
• This role requires domestic travel of 25‑50% to meet with key accounts and attend industry events.

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short‑term and long‑term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company‑wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)