Commercial Lines Insurance - Sr Account Manager

Overview

The Commercial Lines Senior Account Manager is a hybrid position that is responsible for maintaining and growing a medium/large book of business. This position provides a high level of support at direction of Account Executive and Producer along with direct customer service to clients. Duties include working with Producer to design proper insurance/risk management services for clients along with customer service in coordination with other agency personnel.

As a Senior Account Manager, you have product knowledge and are familiar with products offered by carriers. You assist in production and renewal accounts, paralleling, agency and individual Producer goals and can assist clients with service needs and making changes to existing accounts. In addition, you are responsible for administrative support for Account Executives and Senior Account Executives.

• You enjoy problem solving with great, customer-service minded solutions
• Teamwork is part of your DNA and you are looking for a great opportunity to be a part of a team, learn from senior team members, and have a great career path
• You have great communication skills (verbal & written) and are analytical in your work.

• Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner.
• Secure existing business and drive the sale of additional services and lines of coverage.
• Nurture relationships with your buyer in the client organization as well as with the day-to-day client representatives.
• Guide your team members in addressing a client’s risk management needs through consultative conversations.
• Mentor Client Service team members through continuous learning, transparent feedback, and strong talent development.
• Conduct periodic audits to ensure compliance standards and service levels are met.
• Maintain accurate client and policy data and documents within Gallagher systems.
• Use Gallagher's technology to improve your productivity and quality.

• High School degree/GED with a minimum 5-10 years client service and/or claims management experience.
• Property and Casualty Insurance License.
• Proficiency in Microsoft Office.

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more…
• The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.

We value inclusion and diversity. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity, gender expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.