Telemarketer

The Telemarketer is responsible for supporting a select team of Sales Representatives. The primary goal of this position is to increase sales revenue and profit by 25% to assigned Sales Representatives. Responsible for tracking, managing, and building Compass database.

• Make 100+ cold calls per day prospecting new customers and identify their needs
• Overcome objections
• Offer customers all products the GFI Digital, Inc. sells
• Identify opportunities within target organizations
• Participate in marketing efforts (i.e., web, email, direct mail, etc)
• Add additional businesses to Compass through daily research outside of Compass
• Identify and maintain all accounts through search criteria:
  Major Account, Top Account, and Bottom 400 (totaling 600 accounts per Sales Representative)
• Complete designated Compass TCO for all accounts identified (such as competitor info, equipment details, and lease end dates)

• Responsible for setting appointments for outside Sales Representatives
• Communicate daily with assigned Sales Representatives
• Set activities and remind with an email of appointments at the end of each session
• Record all activities in Compass database after each contact
• Maintain a 3-month forecast of accounts to close

• Weekly track calls to meet performance target
• Have daily database entries checked
• Track activity via spreadsheet and month at a glance calendars
• Run weekly reports for tracking

• 800-1000 calls per week
• Set 25-45 appointments per week
• Enter all activities generated from inside and outside Sales Representatives into Compass daily
• Educate self on product knowledge and sales techniques through company provided and self-initiated training
• Generate and meet all "Draw" and "Activity" requirements
• Work toward ETR statutes

1. Knowledge:
No experience necessary. Job requires a high school diploma/GED or higher. Experience with scanning and imaging technologies is a plus.

2.

Skills:

Written and verbal communication skills are a must. Must be able to effectively communicate with customers in a professional manner.

3. Abilities:
Must have the ability to communicate effectively with both co-workers and customers, and enter data into the computer.

• 401(k) with company match
• Referral bonus program

• Medical, Dental & Vision insurance
• Company provided Life Insurance, STD, LTD and AD&D
• HSA & FSA options
• Employee Assistance Program
• Paid Time Off + Sick Time
• Employee discount program