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Targeted Case Manager​/Service Coordinator - Adults East

Job in Louisville, Jefferson County, Kentucky, 40201, USA
Listing for: Seven Counties
Full Time position
Listed on 2026-08-22
Job specializations:
  • Social Work
    Human Services/ Social Work, Family Advocacy & Support Services, Mental Health, Community Health
  • Healthcare
    Human Services/ Social Work, Family Advocacy & Support Services, Mental Health, Community Health
Salary/Wage Range or Industry Benchmark: 40000 - 50000 USD Yearly USD 40000.00 50000.00 YEAR
Job Description & How to Apply Below

Job Description Essential Job Functions

  • Conducts and documents comprehensive assessment of client and/or client's needs.
  • Participates in development of client’s service plan, consistent with assessment.
  • Arranges for delivery of needed services, as identified in assessment.
  • Assists client in accessing needed services through, for example, referrals or linkages.
  • Monitors client’s progress by making referrals, tracking client’s appointments, performing follow-up on services rendered, and performing periodic reassessments of client’s changing needs.
  • Performs advocacy activities on behalf of client (e.g., writing letters to expedite entitlement payments, encouraging client or family members to advocate on own behalf).
  • Prepares and maintains case records documenting contacts, services needed, reports, client’s progress, etc., in accordance with SCS and regulatory standards.
  • Provides case consultation (i.e., consulting with service providers/collaterals in determining client’s status and progress).
  • Communicates with supervisor about issues related to case management, resourcing, service collaboration, and development of new resources.
  • Provides psychosocial education to clients and/or family members to increase their understanding of client’s illness, physical condition, or social situation.
  • Performs crisis assistance (i.e., intervention on behalf of client, making arrangements for emergency referrals, coordinates other needed emergency services).
  • May serve as Primary Case Coordinator (PCC), with volume and complexity of PCC assignments depending on incumbent’s skill and autonomy.
  • Needs reliable transportation and valid driver’s license.
    • Education
    • Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or related field as approved by Medicaid, or as required by applicable funding source.
    • Completion of state-required case management/service coordination course within six months of date of employment.
    Experience

    ADULT DIVISION:
    At least one (1) year of full-time employment experience post Bachelor's working directly with adults or ACT population (with direct daily contact) in a human service setting, with relevant Master's degree, no experience.

    Time Type

    Full time

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