Housing Specialist - Case Manager

A faith-based nonprofit organization in Louisville is seeking a compassionate Housing Specialist to provide individualized support to individuals experiencing homelessness. This vital role combines housing navigation, advocacy, care coordination, and faith-based service to help clients overcome barriers to housing and work toward long-term stability and independence.

• Conduct comprehensive assessments of client needs, including housing, health, income, and personal goals.

• Develop individualized housing and service plans in collaboration with clients.

• Help clients navigate housing applications, shelters, government programs, and community resources.

• Connect clients with healthcare, mental health, recovery, employment, and other supportive services.

• Advocate for clients with landlords, housing programs, government agencies, and service providers.

• Provide crisis intervention and de-escalation using trauma-informed and harm-reduction practices.

• Support clients in developing life skills, financial literacy, and self-advocacy skills.

• Monitor client progress and adjust service plans to promote long-term stability.

• Collaborate with healthcare providers, outreach workers, housing specialists, and community partners.

• Maintain accurate case notes, service plans, progress documentation, and program records.

• Help develop a Learning Center by identifying client needs and coordinating educational opportunities in employment readiness, household management, and life skills.

• Bachelor’s degree in Social Work, Psychology, Human Services, or a related field preferred.

• 1–3 years of experience in housing services, case management, social services, homeless services, or behavioral health.

• Experience working with individuals impacted by homelessness, mental illness, substance use, and trauma.

• Knowledge of trauma-informed care, harm reduction, strengths-based approaches, housing systems, public benefits, and community resources.

• Strong communication, advocacy, organization, and crisis-management skills.

• Ability to work independently and collaboratively in a fast-paced environment.

• Compassionate, client-centered, and mission-driven.

• Calm and steady when working with individuals in crisis.

• Strong problem-solver with excellent organizational skills.

• Dedicated to empowering individuals toward long-term stability and independence.

• Comfortable working both independently and as part of a team.

This position requires alignment with Christian values and practices, including a personal relationship with Jesus Christ, belief in the Bible as the foundation for faith and daily life, agreement with the Exodus Statement of Faith, active membership in a local evangelical church, and a Christ-like attitude in speech, actions, and service to others.

• Frequent sitting, standing, walking, and occasional lifting.

• Combination of field-based and office-based work with community travel.

• Regular interaction with individuals experiencing crisis or unstable living situations.

$50,000–$55,000/year, depending on qualifications and experience.

Thrive is an Equal Opportunity Employer.