Staff Engineer, Software Architect

Job Summary

The Staff Engineer, Store/Digital serves as a strategic technical leader with broad influence across multiple product teams. In addition to guiding software design, development, and lifecycle management, the role drives cross-team collaboration, sets technical direction, and ensures alignment with organizational objectives. The Senior Engineer partners with engineers, architects, vendors, and the open‑source community to deliver innovative solutions that enhance customer experience and organizational outcomes.

• Provide technical leadership across multiple teams, fostering collaboration and knowledge sharing to achieve unified outcomes.
• Apply system‑level thinking to identify and resolve architectural challenges, ensuring scalable and resilient solutions.
• Proactively assess and mitigate technical risks, supporting the organization in delivering reliable products and services.
• Champion engineering effectiveness by implementing best practices, optimizing workflows, and mentoring engineers to enhance productivity and quality.
• Build rapid prototypes to explore viability of solutions that fit product strategy, then scale and product ionize them upon stakeholder alignment.
• Identify, implement, and share technical solutions that can be used across the organization.
• Identify unsecured code areas and implement fixes as they are discovered.
• Identify product enhancements (client‑facing or technical) to create a better experience for end users.
• Collaborate with Enterprise Architects and Chief Architecture Owners to create meaningful architecture diagrams and documentation needed for security reviews or other interested parties.
• Define service‑level objectives for product to constantly measure reliability in production and help prioritize backlog work.
• Write custom code or scripts to automate infrastructure, monitoring services, and test cases, including destructive testing to ensure adequate resilience in production.
• Create meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively.

• 6+ years of hands‑on software development experience in React, Next.js, or similar web frameworks.
• Mastery of JavaScript and Type Script programming languages.
• 4+ years of experience mentoring and giving work direction to developers.
• 4+ years of experience designing, developing, and architecting customer‑facing eCommerce applications.

• Analytical skills – effectively uses data to generate insights.
• Planning and prioritization – focus on highest impact, highest value.
• Financial and business acumen.
• Communicates effectively and candidly.
• Problem solving – ability to use rigorous logic to solve problems with innovative and effective solutions.
• Process improvement – strive to continually improve.
• Ability to build and leverage talent.
• Ability to work in a challenging, fast‑paced environment and adapt to new situations.
• Ability to effectively communicate, inform, and influence senior leaders.
• Ability to work cross‑functionally on multiple initiatives with a track record of advancing projects.

Papa John’s is an equal opportunity employer. Papa John’s is a federal contractor that participates in E‑Verify to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements.