Application Programmer Analyst III; Guidewire ClaimCenter

Overview

This position is responsible for the analysis, programming, and configuration of end user applications and/or systems software including:
Analyzing detailed business/functional/technical requirements and specifications for the application. The focus is on coding internally developed applications and/or configuring commercial-off-the-shelf applications using programming, scripting, and database languages. Relies on advanced experience and judgment to plan and accomplish goals, including:
Supporting application testing, deployment, maintenance, correcting programming errors, responding to scope changes, and coding application enhancements. Performs a variety of complicated tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected.

• Takes a lead role when working with both business and other IT members to analyze, design, and develop application requirements and system specifications.
• From analysis and general specifications, codes new programs, modifies existing programs, tests, and documents programs following published standards.
• Participates in development or modification of conceptual, logical, and physical design architectural artifacts (documents, models, etc.).
• Organizes and coordinates the work of multiple small to medium projects.
• Evaluates and recommends vendor application and development software.
• Prepares project plans and time estimates.
• Researches, resolves, and documents incident reports.
• Provides on-call support to production systems during off hours.
• Tests all programs thoroughly following standard guidelines.
• Performs production reviews.
• Keeps informed on technology and insurance industry trends and developments.
• Directs the work of other lower level professionals or manage processes and programs.
• Coaches and reviews the work of lower level professionals.
• May work with IT management and Enterprise Architects to set direction and overall IT strategy.
• Fulfills administrative reporting requirements.
• Self-motivated and takes the initiative.
• Regular, predictable attendance as employee has to physically be in the office.
• This list of essential functions is non-exhaustive and may be supplemented as necessary.

• Exceptional customer service to users of IT technologies by understanding and anticipating customer needs.
• Supports the strategic mission of the IT function as it relates to goals for the organization.
• Helps to develop and maintain a staff that is professional, service oriented, and well trained to provide positive reinforcement, as well, opportunities for growth and development.
• Leads teams by maximizing each person’s ability to make a positive impact.
• Develops leadership by delegating authority and responsibility while maintaining ultimate accountability.
• Provides feedback for staff, to help professional development plans and goals in a timely and effective manner.
• Effectively build a network of contacts at all levels of the organization to maintain connectivity to the business and responsibilities and functions of each department.
• Serves as a role model and leader to those in IT and throughout the organization.
• Represents the company at outside business functions and attend educational seminars as needed.
• Exhibits high accountability for corporate guidelines regarding use of technology and security standards.
• Mentors and shares programming techniques with less experienced developers.
• Contributes to programming standards.
• Assists with in-house training classes.
• Continuously seeks opportunities for growth and development.

• Champion People – we are committed to maximize each person’s ability to make a positive impact.
• Connectivity – we are committed to enable and foster collaboration to achieve the best collective results.
• Operational Excellence – we are committed to effective and efficient processes to deliver optimal performance and drive sustainability.
• Customer Service – we are committed to make exceptional customer experience our top priority.

• Physical demands:
  Normal hearing/vision (with or without correction);
  Sitting - frequent work at a workstation for…