Inventory Operations Specialist

Description

LOCATION: Onsite
REPORTS TO: Inventory Manager / Warehouse Supervisor
TYPE: Full-Time, Non-Exempt
DEPARTMENT: Warehouse – Inventory

The Inventory Operations Specialist is a hands-on warehouse operations professional responsible for maintaining inventory accuracy, investigating inventory issues, and ensuring products are available to support customer orders.

This position spends significant time on the warehouse floor verifying inventory, researching discrepancies, supporting cycle counts, utilizing RFID technology, and partnering with Receiving, Fulfillment, and Quality teams to resolve inventory issues in real time.

While inventory reports and systems are important tools, success in this role comes from taking ownership of inventory accuracy through active investigation, operational follow-up, and cross-functional collaboration. The Inventory Operations Specialist also participates in inventory planning and purchasing support by providing operational insights that help maintain healthy inventory levels and improve overall warehouse performance.

• Support the Inventory Manager with daily warehouse inventory priorities, issue resolution, and operational follow-up
• Spend significant time on the warehouse floor verifying inventory, investigating discrepancies, and supporting inventory accuracy
• Monitor live inventory levels across styles, sizes, colors, and garment categories to identify fulfillment risks before they impact customers
• Investigate inventory shortages, overages, misplaced inventory, and inventory accuracy issues through hands-on warehouse verification
• Review inventory movement, item status, storage locations, and physical inventory to ensure system accuracy
• Perform cycle counts, physical inventory audits, RFID scanning, and inventory reconciliations
• Identify root causes of recurring inventory discrepancies and partner with warehouse teams to implement corrective actions
• Help ensure inventory standards, warehouse processes, and inventory handling procedures are consistently followed

• Participate in purchase order review activities by validating inventory needs, quantities, and receiving accuracy
• Assist with reviewing purchase orders before and after inventory receipt
• Verify incoming inventory matches expected quantities, garment styles, colors, sizes, SKUs, and quality standards
• Ensure newly received inventory is accurately entered into inventory systems and made rental-ready
• Partner directly with Receiving, Quality, Purchasing, and Inventory teams to investigate and resolve receiving discrepancies
• Identify receiving errors, missing inventory, incorrect SKUs, damaged garments, and inventory quality concerns
• Support proper placement, labeling, RFID scanning, and inventory tracking throughout the warehouse

• Monitor blocked, constrained, or at-risk inventory that may impact customer orders
• Investigate inventory constraints and recommend substitutions while maintaining garment style, color, fit, and wedding party consistency
• Partner with Inventory and Fulfillment teams to resolve inventory shortages before shipment deadlines
• Utilize garment knowledge, sizing expertise, SKU structures, and inventory availability to support fulfillment decisions
• Track recurring inventory issues and recommend operational improvements to prevent future shortages
• Support urgent inventory investigations and issue resolution during peak production periods

• Use inventory reports and warehouse systems to identify inventory discrepancies, shortages, blocked inventory, and fulfillment risks
• Maintain inventory tracking tools that improve inventory visibility and support daily warehouse operations
• Review inventory activity and trends to support operational decisions and inventory planning
• Document inventory investigations, corrective actions, and operational follow-up
• Prepare inventory reports and operational updates for leadership as requested
• Escalate inventory risks with recommended corrective actions

• Participate in inventory planning…