Senior Operations Supervisor

TOGETHER, WE DELIVER HIGH-QUALITY SOLUTIONS

At Hercules Sealing Products we are the premier name in the aftermarket hydraulic equipment repair parts sector. As a cornerstone of the fluid power industry, we leverage decades of expertise to meet the demands of partners worldwide, embodying the essence of a global leader originating from a foundation of unparalleled service and quality. We're excited about the future and committed to continuing this legacy.

Our success is deeply rooted in the caliber of our team members. We are committed to fostering a workplace culture that prioritizes employee development, encourages collaborative teamwork, and offers stimulating tasks paired with meaningful rewards for accomplishments.

Our culture is anchored in the values of Humble Servant Leadership, Engaging Environment, Respect, Customer Centric, Uncompromised Integrity, Leveraging Our Skills, Embrace New Ideas, and Surpass Expectations.

To be considered for this opportunity, you must reside and be authorized to work within the United States. The position will report on-site in Louisville, KY.

The Senior Operations Supervisor serves as the senior leader for 1st shift operations, ensuring the safe, efficient, and accurate execution of all distribution center activities. This role provides leadership to front-line supervisors and warehouse associates, drives operational excellence through continuous improvement, and serves as the primary escalation point for operational and customer service issues occurring during the shift.

The Senior Operations Supervisor is responsible for optimizing labor utilization, improving operational performance, supporting employee development, and maintaining a culture focused on safety, quality, and customer satisfaction. This position is accountable for the health and safety of team members under their supervision, ensuring equipment is maintained in safe working condition and employees comply with established safety policies and procedures.

• Directly supervise the 1st shift operations team providing leadership and oversight.
• Serve as the senior operational leader on-site during opening hours.
• Act as the first point of escalation for operational, inventory, customer service, and employee issues.
• Partner with Human Resources on workforce planning, recruiting, interviewing, hiring, onboarding, and retention initiatives.
• Train, coach, mentor, and develop team members and supervisors through regular feedback and performance discussions.
• Conduct performance reviews and establish individual development plans.
• Identify and develop high-potential employees while supporting succession planning efforts.
• Foster a culture of accountability, engagement, teamwork, safety, and continuous improvement.
• Address employee concerns promptly and professionally while promoting a positive work environment.

• Oversee daily warehouse operations for the assigned shift, ensuring the safe and efficient flow of materials, inventory, and customer orders.
• Coordinate with Customer Service, Purchasing, Inventory Control, Shipping, and other departments to ensure seamless operations.
• Assign tasks and responsibilities to maximize productivity and service levels.
• Monitor inventory levels, inventory accuracy, order fulfillment performance, and workflow efficiencies.
• Optimize warehouse layout, space utilization, and material flow processes.
• Participate in strategic planning initiatives and contribute to long-term operational goals.
• Ensure proper staffing levels and labor allocation based on business demands.
• Maintain proficiency in warehouse management systems and operational technologies.
• Operate powered industrial equipment, as required and appropriately trained.
• Manage warehouse supply inventories and purchasing requirements.
• Perform other duties as assigned.

• Establish, monitor, and report key performance indicators (KPIs) related to:
• Safety
• Productivity
• Inventory accuracy
• Order accuracy
• On-time shipping performance
• Quality performance
• Overtime control
• Prepare and present operational reports and performance updates to leadership.
• Analyze operational data and trends to identify opportunities for improvement.
• Implement strategies to increase productivity, improve service levels, and reduce operational costs.
• Drive accountability for achieving established operational targets.
• Identify opportunities to improve productivity, quality, inventory accuracy, and customer satisfaction.
• Lead root-cause investigations…