Customer Service Loader

Join Plumbers Supply Co, a leading provider in the plumbing and heating industry, as a Customer Service/Loader at our Bishop Lane location.

THIS IS US: We're committed to operational efficiency and exceptional customer service, ensuring that every order is delivered accurately and on time.

We value:

• Outstanding customer service and reliability in managing order pickups and deliveries.
• Efficiency and attention to detail in warehouse operations.
• A collaborative and proactive approach to problem-solving.

DOES THIS SOUND LIKE YOU?

Your ideal job is:
Delivering and staging orders while maintaining a clean and organized warehouse environment, ensuring customer satisfaction every step of the way.

You enjoy:
Interacting with customers, solving logistical challenges, and working in a dynamic, team-oriented environment.

You should stop reading if:
You prefer a sedentary role with minimal customer interaction.

WHAT YOU'LL ACTUALLY BE DOING:

• Customer Interaction: Locate and load customer orders onto vehicles or trailers, ensuring accuracy and meeting customer needs.
• Operational Support: Deliver completed orders to the Will Call Counter and Drive-Thru areas and stage products for loading or delivery.
• Inventory Management: Pick products using an RF scanner, update inventory in ERP systems, and maintain proper records to ensure inventory control.
• Equipment Operation: Safely operate forklifts and other material handling equipment, following all prescribed methods and safety procedures.
• Warehouse Maintenance: Keep the warehouse accessible and safe for employees, customers, and visitors by adhering to cleanliness and organization standards.

OUR MUST HAVES:

• High School Diploma or GED equivalent.
• 0-1 year of experience in a warehouse environment preferred.
• Forklift certification (training provided on-site).
• Strong customer service skills with the ability to interact professionally and courteously.
• Physical stamina to stand, walk, and lift up to 75 lbs with assistance.
• A proactive attitude and ability to multitask in a fast-paced environment.

Plumbers Supply Co offers a competitive salary and benefits package,

BENEFITS:

• health insurance
• dental and vision insurance
• paid holidays
• paid time off
• life insurance
• short and long-term disability
• a robust wellness program
• 401K with company match
• opportunities for professional growth

Ready to contribute to our exceptional customer service?