Data Solutions Technician

Company Description

to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

How You’ll Make an Impact

With your background in delivering excellent customer service, you’ll play a key role in supporting our clients and sales team by managing multiple projects and deliverables with care, accuracy, and a positive attitude. In this entry-level role
, you’ll partner closely with internal delivery teams to help turn campaign goals into audience solutions our clients use to achieve results.

This role is ideal for someone who enjoys solving problems, thrives in a fast-paced environment, and is excited to build a career in client services and marketing operations. You’ll receive training and support as you learn our systems, processes, and best practices—while bringing a strong customer-first mindset and attention to detail to everything you do.

• Execute count / order parameters to client/sales specifications via proprietary systems
• Quality control of all projects using prescribed verification processes
• Meet and maintain departmental quality key performance indicators
• Finance Administration / Internal Billing Support and SOX Compliance
• Timely execution of deliverables meeting/exceeding defined deadlines
• Attain proficiency thresholds within required interval
• Maintain working knowledge of Industry, systems, process, and products in an ever-changing environment
• Participating in training sessions as scheduled to supplement required technical knowledge
• Manage and prioritize assigned workload
• Applies and maintains privacy and data security standards appropriately
• Work on process improvement

• Experience in a customer-facing or service-oriented role (such as restaurants, hospitality, call centers, retail, or customer support)
• Strong attention to detail and a track record of delivering accurate work under deadlines
• Ability to manage multiple tasks or projects at once in a fast-paced environment
• Comfort working with standard computer applications such as Microsoft Office or Google Workspace (Docs, Sheets, Excel)
• Clear communication skills and confidence working with internal teams and external partners
• A customer-first mindset with strong relationship-building skills
• Organized, proactive, and adaptable when priorities shift
• Curiosity and problem-solving instincts, with a willingness to learn new systems and processes
• Self-starter with sense of ownership for the work delivered
• High attention to detail
• Ability to work in a fast-paced environment with changing priorities
• Ability to manage multiple tasks at any given time
• Proven ability to work independently and as part of a team
• Action Oriented, Timely decision making, Functional / Technical skills, Organizational skills, Attention to detail, problem solving, Process Management, time management, and effective communication.

When you join Epsilon, we’ll create something EPIC together.We’re a global leader in data and identity, with deep expertise in digital media, clean rooms, customer data platforms, loyalty and marketing services. Positioned at the center of Publicis Groupe, Epsilon helps brands deliver personalized experiences at scale and build lasting customer relationships by unlocking the full potential of data and identity. Epsilon operates in 30+ countries across EMEA, the Americas and APAC, with more than 8,000 employees.

Check out a few of these resources to learn more about what makes Epsilon so EPIC:

Our Culture:

Life at Epsilon:

Epsilon has five values that define our culture and guide us as we create value for our clients, our people and consumers. We seek candidates who align with our company values, demonstrate them and make them meaningful in their day-to-day work:

• Act with…