Customer Service Representative
Job in
Loveland, Larimer County, Colorado, 80539, USA
Listed on 2026-07-13
Listing for:
TEKsystems
Full Time
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Job Description & How to Apply Below
We are seeking a detail-oriented Customer Service Representative to support customers through phone, email, and online chat while managing order processing activities. This role is responsible for order entry, order management, purchase order processing, customer communications, and resolving order-related inquiries.
Note:
This is not a data manipulation or reporting position. The primary focus is customer support, order management, and purchase order processing.
Responsibilities
+ Support customers via telephone, email, and online chat regarding order placement, order status, tracking, and product information.
+ Accurately process customer orders and transactions within the order management system.
+ Provide prompt and accurate responses to customer inquiries regarding orders, pricing, shipping, and product availability.
+ Review and release assigned order holds while ensuring compliance with established procedures.
+ Assist customers with terms and conditions, item specifications, and general order-related requests.
+ Identify and document potential sales leads when applicable.
+ Maintain a high level of accuracy while handling multiple orders and customer requests.
+ Collaborate with internal departments to ensure timely order fulfillment and issue resolution.
+ Deliver exceptional customer service in a fast-paced environment.
Required Qualifications
+ 1-2+ years of recent experience in:
+ Customer Service
+ Order Management
+ Order Entry
+ Call Center or Contact Center environments
+ Strong attention to detail and accuracy.
+ Ability to thrive in a fast-paced environment.
+ Strong critical thinking and problem-solving skills.
+ Excellent verbal and written communication skills.
+ Highly coachable and open to feedback.
+ Comfortable working with multiple systems and applications.
+ Proficiency with Microsoft Office Suite, including Excel and Outlook.
+ High School Diploma or GED required.
Preferred Qualifications
+ Associate's or Bachelor's degree.
+
Experience with Salesforce, Oracle, or Oracle Fusion.
+ Bilingual in Spanish or French.
+ Technical aptitude and interest in technology.
+ Experience in technical customer support, electronics retail support, or computer-related environments.
+ Familiarity with computers, gaming, or technology as a hobby.
Ideal Candidate
The ideal candidate is customer-focused, detail-oriented, and eager to learn. They are comfortable handling multiple priorities, working through complex order scenarios, and maintaining accuracy while delivering excellent customer service. Successful candidates possess strong organizational skills, patience, adaptability, and a commitment to continuous improvement.
Key Skills
+ Customer Service
+ Order Management
+ Purchase Order Processing
+ Order Entry
+ Call Center Support
+ Contact Center Operations
+ Data Entry
+ Critical Thinking
+ Problem Solving
+ Multi-tasking
+ Microsoft Office Suite
+ Salesforce (Preferred)
+ Oracle Fusion (Preferred)
Experience Level: Entry-Level to Early Career
Work Environment:
Fast-paced, team-oriented customer support and order management setting.
Job Type & Location
This is a Contract to Hire position based out of Loveland, CO.
Pay and Benefits
The pay range for this position is $22.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision
- Critical Illness, Accident, and Hospital - 401(k) Retirement Plan
- Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability
- Health Spending Account (HSA) - Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Loveland,CO.
Final date to receive applications
This position is anticipated to close on Jul 23, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and…
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