Receptionist, Customer Service​/HelpDesk

Description of the role:

The Receptionist at Brandon Dodge Chrysler Jeep Ram plays a crucial role in providing excellent customer service and administrative support to the dealership. As the first point of contact for customers, the Receptionist represents the company and creates a positive impression for visitors and callers. This position requires exceptional communication skills and the ability to multitask in a fast-paced environment.
** This is a full-time position, hours will vary, and Saturdays will be required.

• Welcome and greet customers and visitors, offering assistance and directing them to the appropriate department
• Answer and route incoming phone calls to the appropriate person or department
• Operate a multi-line telephone system, taking and delivering messages as needed
• Handle customer inquiries and provide accurate information about products, services, and promotions
• Schedule appointments and maintain the appointment calendar for various departments
• Perform general administrative tasks, such as filing, photocopying, and data entry
• Assist with organizing and coordinating meetings and events
• Manage incoming and outgoing mail and deliveries

• Prior experience as a receptionist or in a customer service role
• Excellent verbal and written communication skills
• Proficient in operating a multi-line telephone system
• Strong organizational and multitasking abilities
• Strong computer skills
• Attention to detail and accuracy
• Ability to remain calm and professional in stressful situations
• Flexible schedule, including Saturdays, evenings & holidays

Brandon Dodge Chrysler Jeep Ram is a leading automotive dealership serving the Loveland, Colorado area. With a strong commitment to customer satisfaction, we offer a wide selection of new and used vehicles, as well as a full range of automotive services. Our dedicated team strives to provide a positive and enjoyable experience for every customer who walks through our doors.