Box Office Attendant | Part-Time | Blue Arena

Oak View Group Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The Box Office Attendant is to provide great customer service while taking and processing incoming ticket sales in an accurate and reliable manner.

This position pays an hourly rate of $14.81.

• 401(k) Savings Plan and 401(k) matching.
• Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.

• Handle all aspects of taking and processing incoming ticket sales from customers at the window
• Help maintain ticketing database in an accurate and reliable manner
• Smile, greet customers, and answer questions about Blue Arena
• Assist managers in requested tasks, including but not limited to light filing, cleaning, and organizing
• Perform other related duties and responsibilities as required.
• Communicate in a clear and detailed manner, collaborating with peers, and recognizing conflicts while providing the best resolution.
• Operate a computer and other office devices, such as telephones, copy machines, fax machines, etc.
• Move about the office to access storage areas, cabinets, and office machinery.
• Move around the arena and event sites before, during, and after events to service clients.
• Communicates in-person with others to exchange accurate information.

• Have excellent customer service skills with a positive attitude.
• Strong communication skills with particular attention to detail is a must.
• Proficient computer skills, including working on Windows-based computers and the internet.
• Ability to work independently when needed but still be a part of the overall team atmosphere, helping co-workers and managers as required.
• Ability to handle customer concerns/questions/comments in a timely and positive manner.
• Ability to work under pressure.
• Box office experience is helpful, but not necessary.
• Must be able to work a flexible schedule – nights and weekends required.
• Multi-task under time constraints while performing job duties.
• Must have a strong attention to detail and accuracy, including following simple to complex instructions.
• Experience with handling cash and credit cards.
• Strong interpersonal skills are necessary.
• Able to handle periods of prolonged standing, withstanding hot and cold weather temperatures, and medium to high levels of noise during events are often expected.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.