Collections Specialist

Description We are looking for a skilled Collections Specialist to join our team on a contract basis in Loveland, Colorado. In this role, you will be responsible for managing and optimizing collection processes for both consumer and commercial accounts. You will play a vital role in ensuring timely payments, maintaining customer relationships, and supporting the company's financial goals.

Responsibilities:

- Manage the collection of outstanding balances for both business-to-business (B2B) and consumer accounts.

- Communicate with customers to address payment issues and resolve disputes professionally and efficiently.

- Monitor account status and proactively follow up on overdue payments.

- Utilize Oracle and Oracle Fusion systems to record, track, and analyze collection activities.

- Collaborate with internal teams to streamline billing and collection processes.

- Develop and implement strategies to improve collection rates and reduce delinquency.

- Ensure compliance with company policies and industry regulations during all collection activities.

- Prepare regular reports detailing collection progress and account statuses.

- Maintain accurate and up-to-date records of customer interactions and payment arrangements. Requirements - Minimum of 2 years of experience in collections, including commercial and consumer accounts.

- Strong knowledge of credit and collection processes.

- Proficiency in using Oracle and Oracle Fusion for financial data management.

- Experience in B2B collections and billing collection procedures.

- Excellent communication and negotiation skills.

- Ability to analyze account data and recommend effective collection strategies.

- Detail-oriented with strong organizational skills.

- Familiarity with industry regulations and compliance standards.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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