Sr, Supervisor, Engineering Services

L3

Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3

Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3

Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Sr Supervisor, Project Management

37836

Loveland, CO

9x80

L3

Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3

Harris has approximately $18 billion in annual revenue and 47,000 employees, with customers in more than 100 countries.

Wescam USA is looking for a Senior Supervisor to provide first-line leadership of the Service Center operations team. This department will be responsible for executing MX-Series intermediate and advanced depot-level repair support. This position is a Service Center leadership role, and will be accountable for overall project management, technical support, and customer satisfaction. The Supervisor will provide direct leadership to the 5-6 technicians onsite.

The team will perform complex technical repairs of MX-Series equipment and peripherals on location in Loveland, CO. The Service Center department will meet our customer's highest expectations for service and support of their L3

Harris Technologies advanced equipment.

This position requires a self-motivated, creative, forward-thinking, and energetic individual. Excellent communication, relationship building, and problem-solving skills are a must. The ability to interface well with demanding customers as well as technicians is critical. The best MX-Series Supervisors are strong team players and customer focused. The Supervisor must work well independently and be relied upon to make difficult decisions that will affect the performance and availability of mission critical systems.

• Provide leadership for this service center department. Team will be responsible for repairing, testing and maintaining Wescam MX-Series sensor systems in accordance with pre-established processes, while adhering to customer deadlines.
• Knowledge and application of troubleshooting electronics and mechanical systems, customer service skills and being a part of a motivated and diverse team.
• Be part of a motivated leadership team that supports various U.S. Homeland Security, Law Enforcement, and DOD Military customers by repairing mission critical Wescam sensor systems.
• Plan and establish operational objectives for a team with moderate impact on the achievement of department results.
• Supervises lower-level professionals, technicians, or supervisors and/or higher level support.
• Leads, directs and reviews the work of direct report(s) to maintain workflow and productivity and ensure weekly objectives are achieved.
• Communicate with parties inside and outside of own department to explain and interpret policies, practices, and procedures.
• Explains and interprets policies, practices and procedures of the job area to others within the organization.
• Work consists of making moderate improvements to processes, systems, solutions or products to enhance performance of the job area.
• Opportunities for problem solving and innovation are general and may require understanding of broader set of issues.
• Understands basic management approaches and has proficient knowledge of job area.

• Responsible for the Wescam USA Service Center in Loveland, CO which is a department including multiple MX repair technicians. Team…