Information Technology Specialist

Job Title:
Client Support
- Associate (IT Specialist)

Duration: 03 Months Contract (Possibility of Extension)

Location:
Loveland, CO (Onsite)

Pay: $26-28/hr. on W2 without any benefits/holiday/vacation

Work schedule and Shift Timing :
Monday
- Friday | 08:00 am- 05:00 pm

Job Description:

The IT Specialist (Contractor) provides frontline technical support for corporate infrastructure and enterprise applications. This role supplements internal IT teams by delivering hands‑on and remote technical support to internal customers while adhering to company policies, security standards, and IT best practices.

• 5+ years of hands‑on experience supporting enterprise IT environments
• Windows desktop configuration, deployment, and troubleshooting
• PC hardware installation, configuration, and repair
• Desktop and peripheral troubleshooting
• Mobile devices (iOS, Android smartphones and tablets)
• Microsoft Office applications
• Audio/visual support for enterprise conferencing systems
• Strong organizational skills with the ability to manage multiple priorities, maintain accurate ticket notes/documentation, and follow standardized processes.
• Demonstrated team collaboration and customer service skills; able to communicate clearly with end users and cross‑functional partners (Leaders, HR, Operations, Shared Services, vendors).
• Experience working in an ITSM/ticketing environment and adhering to service levels, escalation paths, and knowledge management practices.
• Ability to work independently with limited supervision
• Ability to proactively communicate challenges, delays, barriers, and identify solutions to drive change
• Ability to travel locally within the assigned region as needed
• Experience supporting distribution center or warehouse environments.

• Industry certifications such as CompTIA A+ or Microsoft certifications
• Foundational networking knowledge (WLAN, LAN, TCP/IP, VLANs, routing)
• Network and endpoint troubleshooting experience
• Active Directory user and basic OU administration
• Windows server environments (modern and legacy)
• Core networking services (DHCP, DNS, TCP/IP)
• Experience with enterprise endpoint, security, VPN, or VDI tools

• Frequently stand, walk, sit, and manipulate IT equipment
• Occasionally drive, lift, carry, push/pull, climb, kneel, bend, reach, twist, and stoop
• Ability to lift and carry up to 50 lbs. occasionally
• Continuous manual dexterity for typing and use of IT and office equipment