Hospitality Director

Trilogy® Centerra Hospitality Director

Trilogy® Centerra, the first 55+ community from Trilogy® by Shea Homes® in Colorado, located within the award-winning Kinston neighborhood of the innovative Centerra master plan (Loveland Area). This community is planned to feature ~543 homesites, blending modern living with nature's beauty. The community is planning to offer exciting amenities in an innovative club that perfectly blends a sophisticated lifestyle with a seriously laid-back vibe.

The distinctive lifestyle includes a bustling casual restaurant with full bar, plenty of indoor and outdoor spaces to socialize and connect with neighbors, a resort-style pool, and dedicated fitness with strength and cardio, tons of classes and wellness and recovery opportunities, slated to open late summer/early fall 2027.

Where:
Located in Loveland, just north of Denver, Colorado.

Pay: $90,000-$95,000 annual + Bonus Eligible

Benefits:
New management full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following the first day of full-time employment. Full-Time team members are eligible to accrue Paid Time Off ("PTO") in accordance with the Company policy at a rate of 120 hours per year.

Full-Time team members are eligible for 7 paid holidays annually. All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

The Hospitality Director works in conjunction with the VP of Operations and/or Area General Manager and is directly responsible for the overall smooth operation of the club. This position reports to the National Lifestyle Director.

• Communicate the core values and mission of Blue Star Resort & Golf to support the achievement of company goals.
• Create an overall lifestyle program for Club members that includes activities, events, enrichment opportunities, creative expressions opportunities, culinary arts, and travel.
• Ensure that a consistent set of superior standards of customer service meet or exceed the expectations of Members and guests at all Club facilities and events.
• Provide strategic intelligence to partners and clients regarding all Club initiatives, including but not limited to, vision, branding, Lifestyle, Food & Beverage, and Operations.
• Assist the VP or Area GM in establishing goals and processes for measuring sales, revenue, new projects, and business development for the Club.
• Support the hiring process.
• Supervise team members and maintain effective communication related to Club operations, safety, and team member concerns.
• Assist with budget planning and monitoring support to assure revenues and expenses are achieving and exceeding the department's financial sales goals.
• Setting up new vendors, processing of invoices and bi-weekly payroll processing and reporting.
• Manage the Member communication platform, this includes but is not limited to content creation and registration for events, fitness classes, news and more.
• Instrumental in the onboarding of new Members throughout the life of the community, including resales.
• Work closely with the marketing and creative team in Central Services to provide on branded materials and menus.
• Implement, train and operate Point of Sales (POS) system.
• Monitor the Club's performance to determine whether strategies and plans require adjustment to positively impact revenues and cost controls.
• Review and approve short- and long-term strategies and implementation for the Food & Beverage operation.
• Serve as Manager on Duty.
• Specific oversight of the Food & Beverage, Clubhouse, Gate, Interior Facilities Maintenance, Spa/Athletics Operations.
• Other duties and…