Director of Professional Services, Veterinarians

• Lead, mentor, and inspire a team of Professional Services Veterinarians to achieve individual and team goals
• Foster collaboration, accountability, and continuous improvement
• Conduct field ride-alongs and coaching sessions
• Manage team performance, provide feedback, and create development plans
• Partner with sales leadership on strategies driving diagnostic revenue and customer loyalty
• Oversee resource allocation and exceptional support for sales teams and customers
• Manage relationships with key veterinary hospital and corporate accounts
• Provide medical and technical consultation on diagnostic tests and services
• Deliver educational presentations and training virtually and in person
• Advise veterinary partners on interpreting results and integrating diagnostic technologies

Requirements

• Doctor of Veterinary Medicine (DVM) or equivalent degree required
• Minimum 5 years of experience in the veterinary industry
• Strong preference for experience in diagnostics, pharmaceuticals, or a related commercial field
• 2+ years of demonstrated leadership or management experience
• Passion for mentoring and developing others
• Clinical practice experience highly preferred
• Exceptional communication, presentation, and interpersonal skills
• Ability to translate complex scientific information into practical insights for veterinary professionals
• Ability to collaborate effectively with sales teams and cross-functional partners
• Willingness and ability to travel frequently
• Ability to use computers, spreadsheets, database management, email, video conferencing, and the Internet
• Occasional ability to lift or move up to 15 pounds

Core Competencies

Demonstrates expertise in veterinary diagnostics and pharmaceuticals, with a strong focus on team leadership, mentoring, and effective communication. Capable of providing medical consultation and delivering educational training to veterinary professionals.