Commercial Door Systems Field Technician

Shape safer, smarter entrances with Vortex Doors

Picture your day: you roll out at 7:00 AM, truck organized, work orders loaded. By mid‑morning you’ve diagnosed a stubborn overhead door with a broken spring, replaced worn hardware, and calibrated an access control closer to meet code. In the afternoon, you finish a storefront install, document the job, and walk the customer through maintenance tips—all while keeping safety front and center.

That’s a typical day for a Commercial Door Systems Field Technician at Vortex Doors, America’s most customer‑centric team in commercial and industrial door service.

• Install, service, and repair a broad range of commercial doors using the right tools and procedures.
• Troubleshoot and resolve issues—springs, hinges, locks, electrical components—quickly and cost‑effectively.
• Configure and fit hardware: locks, handles, closers, and access control devices.
• Verify every install meets safety requirements and applicable building codes.
• Deliver clear, friendly customer communication and practical solutions.
• Record service visits, repairs, and installations with accurate, timely documentation and reports.
• Perform final quality checks to ensure work meets Vortex standards.

• Unmatched training program that grows your expertise from day one.
• Hands‑on development across commercial/retail openings, hardware, and storefront glazing.
• Deep dive training on manual doors and dock equipment for industrial facilities.
• Skill building with hollow metal doors, frames, and related hardware.
• A safety‑first culture woven into every job.
• A positive, team‑centered environment with recognition for great work.
• Comprehensive health coverage, 401(k) match, 8 paid company holidays, and PTO.
• Company‑provided uniforms plus an annual boot allowance.

Full‑time within business hours of 7:00 AM – 5:30 PM, Monday–Friday, with potential overtime and on‑call opportunities.

• High school diploma or equivalent.
• Door industry experience (2+ years a plus) or the drive to learn as an entry‑level tech.
• Familiarity with door types, brands, and hardware is a plus.
• Confident with hand and power tools; proficient in safe power tool operation.
• Strong mechanical aptitude with sharp troubleshooting skills.
• Comfort with measurements—reading a tape accurately and doing fraction math.
• Clear communicator focused on exceptional customer service.
• Detail‑oriented craftsmanship and pride in quality work.
• Knowledge of safety rules and consistent adherence to safety protocols.
• Valid driver’s license with a clean driving record.
• Ability to lift up to 50 lbs, climb ladders up to 20’, and work on your knees for extended periods.
• Ongoing training provided to keep your skills sharp and growing.

Bring your curiosity and craftsmanship. Whether you’re seasoned in doors or just starting out, Vortex will train, support, and recognize your impact.