Shelter Program Coordinator - Part Time

Program Coordinator

The Program Coordinator will assist with the shelter program which provides accommodations for adults experiencing homelessness and are often times struggling with substance abuse, trauma, physical or mental health. The Coordinator is responsible for ensuring a safe and caring environment. Working with the Community Partnership Administrator and other service providers, the Shelter Coordinator will assist with basic operations of access to mail, laundry, showers, computers and other basic services.

This position involves on-site shift hours that may vary, working 19 hours or less per week. The assigned tasks in this job description are based on current information and are subject to modification as needed. The hiring range for this position is $19.76- $22.88 per hour, depending on qualifications and experience. Position will remain open until filled.

ESSENTIAL JOB FUNCTIONS:

• Deliver onsite operations of the shelter program and/or alternate temporary accommodations. This includes access to basic services of showers, restrooms, laundry, lockers, mail, computers.
• Provide direction and oversight of shelter volunteers.
• Provide services consistent with our values, ensuring clients are treated with respect and dignity.
• Assure the completion of proper daily opening and closing procedures.
• Maintain a safe, controlled environment.
• Oversee execution of all COVID
  19 protocols, including guidance and support to shelter volunteers, as needed.
• Work with Shelter Manager, volunteers, and partners, such as the onsite security team, to observe and respond to member behaviors accordingly.
• Respond to emergencies and coordinate crisis intervention as needed.
• Provide progress reports to the Shelter Manager including client attendance and incident log.
• Enter data into the Homeless Management Information System (HMIS).
• Liaise with partnering agencies, and safety/security personnel on site to ensure all policies and procedures are followed.

OTHER

JOB FUNCTIONS:

• Provide input to Community Partnership Office and Shelter Manager in updating processes and procedures for delivery of program services as necessary.
• Assist the Shelter Manager in participating in collaborative community meetings, networking and providing brainstorming solutions related to sheltering the homeless community.

JOB QUALIFICATIONS:

Knowledge, skills and abilities:

• Excellent interpersonal skills
• Teamwork and leadership abilities
• Able to be on-call for, and respond to, emergencies, including outside of standard business hours
• Comfort relating to and working with many kinds of people
• Familiarity with people experiencing homelessness or similar situations
• Ability to be calm, tactful, and thoughtful under pressure
• Excellent conflict resolution skills

Core competencies:

Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness

Job Specific

Competencies:

Conflict Resolution;
Problem Solving;
Initiative

Education and/experience:

High school diploma or general education degree (GED); and minimum of 6 months of related experience and/or training, one-year experience preferred. An equivalent combination of education and/or experience may substitute for education or experience requirement on a year-for-year basis.

Ability to remain calm and respond appropriately in crisis situations; using the Trauma-Informed Care model of service delivery.

While performing the duties of this job, the employee is regularly required to stand and walk for several hours at a time.

With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains.

The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and…