Part Time Customer Experience

Job Title

Part Time Customer Experience Support

Under direct supervision, this position is responsible for performing highly detailed clerical tasks and general clerical support to various teams.

• Book loads and enter orders tendered from customers.
• Schedule pick‑up and delivery, trace and obtain load updates, and assist internal customers with problems on loads.
• Monitor freight in transit and customer location requests for appointments.
• Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data.

Tuesday through Thursday: 3pm to 11pm
Saturday through Sunday: 6am to 4pm

• Minimum Qualifications: High School Diploma or GED with less than 1 year of work experience.
• Preferred Qualifications:
• Ability to communicate effectively
• Ability to multitask
• Ability to prioritize
• Ability to quickly learn new systems
• Keyboarding and typing skills
• Ability to meet or exceed customer needs and expectations and provide excellent service
• Ability to process information with high levels of accuracy

Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for an annual bonus and incentives based on profitability or volumes in accordance with the Company’s bonus and incentive plans, as applicable and in effect from time to time.

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure (includes vacation and sick time)
• Six weeks of paid maternity leave
• Two weeks of paid parental leave
• Six paid holidays annually

GED (Required), High School (Required)

Clerical/Administrative, Customer Service/Account Manager, Transportation/Logistics

This position is not eligible for employment-based sponsorship.

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.