Dispatcher – Service Team

Dispatcher – Service Team

Lowell, AR

Join the Team! Onin Staffing is currently seeking a Dispatcher to join the Service Team. This position provides an opportunity to work with a growing team while dispatching service tickets and providing administrative and operational support. We are looking for self-motivated, reliable, and organized individuals who can work independently, communicate confidently with technicians, and find solutions to get the job done.

Monday–Friday: 8:00 AM–5:00 PM Temporary 3-Month

Shifts:

• Dispatcher/Bridge:
  Sunday–Thursday, 1:00 PM–10:00 PM
• Dispatchers/Bridge:
  Tuesday–Saturday, 12:00 PM–9:00 PM
• Dispatchers:
  Monday–Friday, 8:00 AM–5:00 PM
• Dispatch/Bridge:
  Monday–Friday, 9:00 AM–6:00 PM

What You'll Do:

• Maintain an updated, organized, and fast-paced schedule.
• Contact technicians and confidently dispatch them to jobs.
• Dispatch service tickets to available technicians nationwide.
• Provide necessary documentation for service tickets.
• Track COIs.
• Manage deliverables for completed jobs.
• Create BISs for billing.
• Assist the Project Manager with daily operational tasks.
• Provide administrative and logistical project support.
• Create and maintain project files.
• Assist with project scheduling and billing.
• Maintain high standards of quality and professionalism with customers, coworkers, and technicians.
• Adhere to all required project safety requirements.
• Perform other duties as assigned.

What We're Looking For:

• High school diploma or equivalent required.
• Comfortable communicating by phone with peers and technicians.
• Strong verbal and written communication skills.
• Excellent customer relationship skills.
• Proficient with computers, including email, spreadsheets, databases, and Microsoft Office.
• Strong attention to detail, organization, and follow-up skills.
• Excellent time-management skills.
• Ability to prioritize and switch between tasks efficiently.
• Minimum typing speed of 40 WPM.
• Network troubleshooting, Cat-5 cabling, or fiber knowledge is a plus.
• Industry experience with large single-site operations in the electrical field is preferred

Contact Ōnin Staffing at  to learn more and apply! Join the team and put your communication, organization, and dispatching skills to work.

Don't miss this chance to enhance your experience in a production environment while enjoying competitive pay and a comprehensive benefits package.

• Weekly pay
• $5 prescription drugs
• $5 doctor's visit copays
• Free teledoctor service
• Free counseling services
• Life insurance included
• Vision insurance included
• Dental insurance included
• Vacation and holiday pay
• Scholarship Opportunities
• 401(k) retirement plan
• Free legal services
• Our unbeatable employee discount program

Apply now so we can hold a spot for you. We can't wait to talk to you! ––Your Ōnin team