Retail Manager - Metal Building Components

Come be an Employee-Owner of one of the nation’s largest producers of metal roofing and siding! We sell, manufacture, build, and distribute metal building components and packages. Since 1988 we’ve grown to over 13 locations nationwide. We make raving fans of our customers with our “right, on time, every time” commitment.

So, who are we looking for?

Commitment to the customer, the company, and each other:

• You are customer-focused with an eye for detail.
• You are reliable.

• You are an innovative thinker pursuing continuous improvement.
• You embrace teamwork.
• You want to positively make an impact and open to change.

Treats others with humility, respect, kindness, honesty, patience, and self-control.

You enjoy giving back to your community. We take great pride in the communities we live in, so we give back with our time and talents. Each year you can take paid time off to support a cause close to your heart.

The Retail Manager is a results-driven professional responsible for leading all sales and operational activities within the assigned store. This role translates deep knowledge of the market, customers, competitors, products, and services that drive profitable growth. The Retail Manager ensures compliance with company policies, manages store staff performance, and delivers exceptional customer experience that aligns with company values.

• Oversee daily store operations, including customer experience, expense control, inventory management, and profitability.
• Build and maintain strong relationships with customers to increase satisfaction and retention.
• Recruit, train, coach, and evaluate retail team members to build high-performing sales teams.
• Support the development of annual financial budgets and key performance indicators to position the store for year-over-year growth.
• Analyze product and service performance to identify opportunities for growth and profitability gains.
• Ensure full compliance with company policies, procedures, and operational standards.
• Promote a culture of continuous improvement and uphold company values in all interactions.

Performs other duties and activities related to the department as necessary to support overall operations and responsibilities, even if not specifically listed above.

• Consistently meets established sales volume and profitability goals through operational excellence and customer service.
• Resolves escalated customer issues promptly and effectively, achieving a high rate of first-contact resolution and positive customer feedback.
• Applies in-depth knowledge of the metal building business to provide accurate recommendations and solutions that strengthen customer trust and retention.
• Develops and delivers professional technical and commercial solutions tailored to customer needs.
• Analyzes sales and operational data using Microsoft Excel to identify trends, track performance, and recommends data-driven improvements.
• Consistently exhibits and displays the company’s values of “Own It. Can Do. Act in Love.”
  • Own It – Commitment to customers, company, and each other.
  • Can Do – Team Player, Open to Change, & Pursuing continuous improvement.
  • Act in Love – Treating others with humility, respectfulness, kindness, honesty, patience, and self-control.

• Bachelor’s degree and five (5) years of retail management experience, or an equivalent combination of education and experience.

• Experience in the metal building or construction materials industry.
• Proven track record of achieving sales growth and operational excellence in a retail environment.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.

Work is performed in both office and manufacturing environments. This role will routinely utilize standard office equipment, including computers, phones, and printers, to perform core functions, and will also interact with production areas, equipment, or machinery when visiting operational sites. The work requires a combination of sedentary and active tasks, including standing, walking, bending,…