Dispatcher, Part-time Nights & Weekends

Dispatcher, Part-time Nights & Weekends

Department: Supply Chain

Location: Lowell, Arkansas, United States of America

Full/Part Time: Part time

Under routine supervision, this position is responsible for dispatching and resolving problems for our company drivers, contracted drivers, and/or carriers. This position requires you to have exceptional proactive communication skills with internal and external customers, including promptly resolving issues with pickup and delivery, monitoring check call completion, activity documentation, and overall promoting a professional workplace attitude in a fast‑paced environment.

• Monitor loads assigned to drivers, resolve issues that may affect scheduled pickup or delivery times, proactively communicate with affected customers; typical problems include truck mechanical issues, traffic or weather, or customer‑directed shipment changes.
• Maintain documentation of driver detention time to ensure accurate, on‑time pay.
• Maintain company safety culture via daily safety messages and monthly driver briefings; enforce company policies to ensure compliance with DOT and company requirements.
• Support other team members as needed.
• Communicate professionally, timely, and effectively with internal and external drivers via phone calls and system messages; build and maintain a positive attitude to strengthen driver engagement, minimize turnover and improve driver satisfaction and productivity.
• Manage company equipment to improve operation efficiency and profitability by coordinating with fleet maintenance teams and drivers to ensure vehicle readiness.

Minimum Qualifications:

• High School Diploma/GED with up to 1 year of Transportation, Customer Service, or related experience.
• Demonstrated skills: ability to effectively transmit, receive, and accurately interpret ideas; meet or exceed driver needs to provide excellent service; work constructively with a variety of individuals and groups; adapt to a dynamic work environment and shifting priorities.

Preferred Qualifications: 1–2 years of transportation, customer service, or other relevant experience.

• Thursday & Friday 5 PM to midnight
• Saturday & Sunday 3 PM to midnight

Factors affecting starting pay include skills, education, experience, geography, and other qualifications. The position may be eligible for an annual bonus and incentives based on profitability or volumes according to the company’s bonus and incentive plans.

The Company offers benefits for full‑time positions, subject to applicable eligibility requirements: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short‑term and long‑term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave, two weeks of paid parental leave, and six paid holidays annually.

Education: GED (Required), High School (Required)

Work Experience: Customer Service/Account Manager, Transportation/Logistics

Certifications:

Job Opening :  Dispatcher, Part-time Nights & Weekends (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.”

“To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

“J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.”