Quality Assurance Manager

Company Overview

KOYAH is a small, innovative food supplement company based in Lowell, Indiana, specializing in minimally processed organic supplements made from freeze‑dried whole fruit, vegetable, and herb powders. With a team of just 6 dedicated professionals, we focus on delivering high‑quality, nutrient‑dense products to health‑conscious consumers. We’re committed to sustainability, transparency, and excellence in every step of our manufacturing process. As we grow, we’re seeking a passionate Quality Manager to lead our quality initiatives and ensure our products meet the highest standards.

The Quality Manager will oversee all aspects of quality assurance, quality control, and regulatory compliance for our dietary supplement operations. This hands‑on leadership role is crucial in a small team environment, where you’ll collaborate closely with production, operations, and management to maintain FDA compliance, implement best practices, and drive continuous improvement. Reporting directly to the owner, you’ll play a key strategic role in scaling our quality systems while ensuring product safety and efficacy.

This is a full‑time position based in Lowell, IN, with potential for flexible hours.

• Develop, implement, and maintain a comprehensive Quality Management System (QMS) in compliance with FDA regulations (21 CFR Part 111 for dietary supplements), GMP, HACCP, and other relevant standards.
• Oversee quality assurance and control processes, including product testing, supplier audits, raw material inspections, and finished product release.
• Lead internal audits, manage corrective and preventive actions (CAPA), and handle customer complaints or recalls if needed.
• Ensure adherence to food safety protocols, including allergen control, sanitation, and microbial testing.
• Manage organic certification processes, including documentation, audits, and compliance with USDA Organic standards or equivalent certifications.
• Collaborate with the team on process improvements, risk assessments, and new product development to enhance quality and efficiency.
• Prepare for and manage third‑party audits (e.g., SQF, organic certifications) and regulatory inspections.
• Train and mentor staff on quality procedures, fostering a culture of excellence in our small‑team setting.
• Monitor industry trends and update policies to maintain compliance with evolving regulations in the supplement sector.
• Report quality metrics to leadership and contribute to strategic planning for growth.

• Bachelor’s degree in Food Science, Microbiology, Chemistry, or a related field; advanced degree or certifications (e.g., ASQ CQA, PCQI) preferred.
• 5+ years of experience in quality management within the food, dietary supplement, or pharmaceutical industry. (typo) numeric? I need to correct. Actually, line should read:
• 5+ years...
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