Production Supervisor

A great place to work.

Community Teamwork is a private non-profit organization located in Lowell MA. We employ over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

The Payments and Production Supervisor is responsible for processing vendor and client payments for the Energy Conservation Programs. This includes tracking job turnover; ensuring documentation to process payments is received from vendors and colleagues in a timely manner; analyzing reports; and identifying production issues. In addition, the Payments and Production Supervisor will work closely with the fiscal team to reconcile invoices with accounts receivable and accounts payable, and complete fiscal reporting and reporting to funders.

This position also provides direct supervision of the Utility Program Data Specialist.

• Prepare and analyze job aging, call back, in process inspection reports
• Develop tracking systems and meet with the Director of Energy Conservation Programs and the Quality Control Assurance Training Coordinator to develop strategies to ensure jobs are processed in a timely manner. Assist the Director of Energy Conservation Programs to develop and submit monthly reports to the funding source.
• Receive, verify, and enter detailed and accurate documentation for all applicant categories in order to process payments to vendors, clients and contractors in a timely manner as determined by program funding source. Ensure payments are processed, balanced and reported within the time frame established.
• Analyze and apply payments to invoices, work with fiscal team to prepare, distribute, reconcile and monitor invoices, accounts receivable and accounts payable for energy conservation programs. Involves analyzing invoices and payments from multiple funding sources, with different payment authorization rules.
• Research and resolve discrepancies for all accounts and budget line items.
• Research and respond to internal and external inquiries on a variety of budget accounts receivable and payable issues. Answer calls and assist with questions regarding payments from both vendors and clients.
• Prepare and process weekly Fuel Assistance check runs ensuring that all payments are issued in accordance with regulations.
• Order supplies and monitor inventory for all energy conservation programs.
• Assist the Director of Energy Conservation Programs to monitor program budgets.
• Supervise Utility Program Data Specialist, ensuring the accuracy of data being reported in , Sales Force and/or required software.
• Communicate with CTI fiscal department with respect to monthly invoicing and reconciliation of invoices.
• Assist the Fiscal Department with end of year reporting of all jobs completed, submitted and invoiced.
• Uphold the values of CTI – Equity, Integrity, Compassion.
• Perform other related duties as assigned.

The duties listed above are representative of the work performed. Other related duties may be assigned.

• High School diploma or equivalent required.
• 1-3 years’ experience in Accounting, Finance, Fiscal or Energy Conservation program administration for a non-profit or utility company required.
• Excellent problem solving /judgment skills and a high level of attention to detail and accuracy.
• Excellent analytical ability and research skills.
• Good organizational, interpersonal oral and written communication skills.
• Ability to work independently and as a team in a fast paced, detail oriented environment.
• Proficient computer skills required in basic computer software and data collection systems. Experience with Accounts Payable software preferred.
• Experience with client advocacy via Massachusetts energy consumer rules and regulations, preferred.
• Night and weekend work may be required as needed.
• Sensitivity to needs of low income and elderly families required.

• Experience with sales force and or similar accounting and tracking software preferred.

• 4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidays.
• Medical, Dental, and Vision Insurance - Company Paid Life Insurance – Critical Illness Insurance-Pet Insurance
• Tuition Reimbursement - Career Advancement and Professional Development Opportunities
• 5% employer contribution to your 401K retirement account after 6 months of employment
• Great co-workers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve

Equal Opportunity Employer – Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.