Accounting Clerk

Description

We are looking for an Accounting Clerk to support daily financial and customer-facing operations in Lowell, Massachusetts. This position plays an important role in maintaining accurate records, processing transactions, and ensuring timely responses to customer and order-related requests. The ideal candidate brings strong attention to detail, sound judgment, and the ability to work effectively with multiple internal teams while delivering reliable service.

Responsibilities:

- Respond promptly and accurately to a large volume of customer inquiries, providing clear information and effective support.

- Prepare and manage quote requests by reviewing prior pricing data and partnering with product leadership to confirm appropriate details.

- Enter and oversee a range of transactions, including new sales orders, returns, samples, credits, and debits, while maintaining accurate documentation.

- Monitor open orders and backlog activity to ensure customer expectations are reflected correctly and urgent requests are addressed in a timely manner.

- Resolve customer concerns professionally and escalate more complex issues when additional support or approval is needed.

- Work closely with cross-functional departments to address order, account, and service issues and drive timely solutions.

- Apply established procedures and practical judgment to determine the best course of action in day-to-day situations.

- Foster positive working relationships with customers and colleagues to build confidence, trust, and consistent service quality

Customer Ser

Requirements - At least 3 years of experience in an accounting, order processing, or customer support role.

- Working knowledge of accounts payable, accounts receivable, invoice processing, and data entry practices.

- Experience using accounting or enterprise systems such as Quick Books and SAP.

- Strong accuracy and organizational skills with the ability to manage multiple tasks in a fast-paced environment.

- Background in customer service with the ability to communicate clearly and professionally.

- Experience handling order entry and related transaction management activities.

- Ability to collaborate effectively across departments and respond appropriately to changing priorities.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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