Advancement Services Specialist

Category:
Full-time Staff

Subscribe:

Department:
Institutional Advancement

Locations:
Lowell, MA

Posted:
Jul 23, 2026

Closes:
Aug 6, 2026 - 11:59 PM EDT

Type:
Full-time

Position

About Middlesex Community College:

Middlesex Community College (MCC), established in 1970, provides access to affordable education to prepare individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities.

The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a work environment where our employees feel supported and empowered to best serve our student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering.

MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan.

Job Description:

Title: Advancement Services Specialist

Unit: Non-Unit Professional (NUP)

Department: College Advancement

Reports to: Dean of College Advancement

Date: July 23, 2026

General

Summary:

Under the direction of the Dean of College Advancement, the Advancement Services Specialist leads the development and operation of processes, data, systems, and reporting used by the Advancement/Foundation team and their partners at the College. The Advancement Services Specialist has primary responsibility for the integrity and effective operations of data management, donor records and information, and gift processing. The incumbent manages the strategic implementation and use of technological systems to increase and maintain the effectiveness of MCC's relationships with all its constituents.

They oversee the day-to-day management of all aspects of the development and alumni database and information services and are responsible for the documentation, reporting, and analytics for prospect management, individual fundraising, direct marketing, annual giving, targeted campaigns, events and other projects as assigned. The Advancement Services Specialist will guide the Advancement Office and the College in its efforts to use data to identify prospects;

increase major, planned and annual gifts; generate direct response and on-line giving revenue; and improve rates of donor retention.

The Advancement Services Specialist is responsible for accuracy of data and ensuring the best utilization of Blackbaud's Raiser's Edge and NXT software as well as the E-Mobile constituent engagement tool and other software. The incumbent troubleshoots system problems and provides support and training for all Raiser's Edge users and generates campaign, donor and alumni relations, and other specialized mailing lists. The incumbent also develops complex system queries to identify key constituent groups and works with Blackbaud (vendor) on technical/system issues, implements new Raiser's Edge modules and system upgrades.

They conduct regular database maintenance, cleanup, system upgrade/enhancements, import of new data, training and select audit functions.

The Advancement Services Specialist works in partnership with the Advancement team, contributing strategies and leadership to help reach fundraising and engagement goals. The Advancement Services Specialist reviews and assesses the existing operations to increase data integrity, improve processes, create/update standard operating procedures, create management reports and provide important information for key decision-making. They train all officers, new employees and staff on Raiser's Edge, Black Baud products and updates, Award Spring, as well as other software tools utilized by the department.

The Advancement Services Specialist will assist with the design, implementation and management of online registrations, surveys, and data collecting resources to track and report for various college events outside of the Advancement office as needed.

Duties and Responsibilities
:

• Data Management:
  Maintains all aspects of College Advancement services including…