Director, Digital Assets Operations
Job in
Lowell, Middlesex County, Massachusetts, 01856, USA
Listed on 2026-07-13
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-13
Job specializations:
-
Business
Change Management, Risk Manager/Analyst, Operations Management
Job Description & How to Apply Below
Overview
- Own end-to-end program management for digital asset operations initiatives (RTB + CTB)
- Build and maintain integrated project plans, deliverables calendars, and critical path timelines
- Establish and run cadence with business partners across FFIO, GPS, AM, Compliance, Legal, Risk, Technology, TO, and external providers
- Create executive-ready materials for stakeholders and governance forums
- Stand up and run program PMO mechanisms: RAID, decision logs, change control, intake triage, and KPI tracking
- Maintain documentation of operating models, process maps, RACI, controls, and playbooks
- Coordinate daily operational readiness for digital products—process stability, controls, SLAs, and incident response
- Track and resolve operational issues, drive root‑cause analysis and durable fixes
- Align and document procedures across administration, custody, valuation, trading ops, performance, compliance monitoring, and data flows
- Lead cross-functional execution for new capabilities, product launches, regulatory change, and platform migrations
- Manage dependencies across teams and vendors; ensure testing, readiness, and controlled releases
- Bachelor’s degree or equivalent
- 10+ years of experience preferred
- CAIA, CFA, and/or MBA is a plus
- Experience in investment and fund operations, including key processes (administration, valuation, custody, trading ops, performance, compliance)
- Experience in asset management operations, product/portfolio operations, or technology-enabled operating model change
- Understanding of digital asset space and ability to ramp quickly in this sector
- Detailed knowledge of digital investment products—cryptocurrencies, tokens, and blockchain-based transaction flows—preferred
- Project/program management excellence, including proficiency with PM tools and PMO practices
- Exceptional stakeholder management, communication, and analytical problem‑solving skills—able to influence in a matrixed environment, synthesize complex issues, and deliver clear, actionable recommendations
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