Manager, Patient Support Strategy

Acumetis is a global life sciences consultancy that guides pharmaceutical and biotech companies through their most decisive moments—powering commercial success and expanding patient access. From early asset strategy to launch readiness and market optimization, we help clients navigate complexity and seize opportunity.

Our integrated approach brings together scientific insight, evidence strategy, deep market intuition, and executional precision to ensure brands are built to lead.

Role Overview-

Must be based in Northeast US- major hubs or remote areas around (New York, Philadelphia, Boston, etc.

)Managers at Acumetis are client-facing leaders responsible for driving project delivery, managing teams, and strengthening client partnerships. You will operate as a day-to-day engagement lead, ensuring high-quality execution while shaping strategic direction and delivering measurable impact for clients

.This role requires strong problem-solving, leadership, and communication skills, with the ability to translate complex insights into clear, actionable strategies for senior stakeholders

.
Key Responsibiliti

• ryLead client engagements end-to-end, managing multiple concurrent work streams and ensuring delivery excellen
• ce Serve as the primary day-to-day client contact, building trusted, long-term relations hi
• ps Oversee development of client deliverables including business cases, therapeutic landscapes, launch strategies, and strategic framewor
• ks Translate complex operational, clinical, and financial insights into clear recommendations for executive audienc
• nt Manage and mentor consultants and analysts, providing guidance, feedback, and professional development suppo
• rt Drive effective team execution by structuring workplans, delegating responsibilities, and ensuring quality contr
• ol Foster a collaborative, high-performance team environment aligned with Acumetis valu

es Patient Services & Operational Excellen

• ceLead vendor RFP/RFI processes, including strategy, evaluation, scoring, and selecti
• on Oversee hub, specialty pharmacy, and vendor implementations, including call center operations and data integrati
• on Direct development of SOPs, BRDs, workflows, and governance frameworks for Patient Services progra
• ms Support contracting process with HUB, SP, and 3rd party vendo
• rs Establish and monitor KPIs, dashboards, and continuous improvement initiatives (e.g., Six Sigma methodologie
• s)
  Support detailed vendor data integration strategy, process mapping, and implementati
• on Drive Patient Services Program efficiency by supporting evaluations of program operations and opportunity identification to drive efficiency and speed time to thera

py Financial & Strategic Manageme

• nt Support financial modeling and forecasting across copay, PAP, trial, FRM, and Patient Services progra
• ms Ensure alignment between strategic recommendations and financial/operational feasibili
• ty Identify risks and proactively develop mitigation strategi

es Business Development & Firm Contributi

• on Contribute to new business development through proposal development, opportunity identification, and client expansi
• on Support thought leadership initiatives and development of innovative, client-ready solutio
• ns Actively contribute to internal capabilities, knowledge sharing, and practice grow

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Requireme

nts Education & Experie

• nce Bachelor’s degree required; MBA or advanced life sciences degree prefer
• red5–7+ years of management consulting experience within the life sciences indus
• try Demonstrated experience leading projects and managing client engageme

nts Skills & Capabilit

• ies Strong analytical and problem-solving capabilities with a strategic mind
• set Proven ability to lead teams and manage multiple priorities in a fast-paced environm
• ent Excellent executive-level communication and presentation ski
• llsHigh proficiency in PowerPoint, Excel, and data-driven storytell
• ing Detail-oriented, highly organized, and self-motiva

ted Additional Qualificati

• ons Experience in Patient Services, market access, or commercialization strategy strongly prefer
• red Project Management certification is a p