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Program Safety Guide

Job in Lowell, Middlesex County, Massachusetts, 01856, USA
Listing for: Spectrum Health Systems, Inc
Full Time position
Listed on 2026-02-07
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 20.15 - 23.33 USD Hourly USD 20.15 23.33 HOUR
Job Description & How to Apply Below

Description

Location: Lowell, MA - Outpatient Treatment Program

Schedule: Full-time. Monday-Friday, 40 hours a week.

Pay rate: $20.15-$23.33/hour

Benefits:

  • Health, dental, vision insurance/additional voluntary insurances
  • Company-paid life insurance/employee assistance programs
  • Generous paid time off accrual
  • Tuition reimbursement/loan repayment options
  • 401k with company match up to 7%!
  • Discounts on wide array of services/entertainment nationwide

The Program Guide is responsible for:

  • Promoting and maintaining a safe pro-social environment for clients who come to the program daily to receive their medication.
  • Greeting clients, customer service, monitor for client/staff safety, communicate with clients in a trauma sensitive manner that guides clients in and out of the program orderly.
Qualifications

Qualifications:

  • High School Diploma or GED required
  • Prior experience working in customer service and/or with individuals with substance use disorders
  • Computer experience and familiarity with Windows 2000, Microsoft Outlook and Microsoft Word required
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