Patient Care Call Center Specialist

Tufts Medicine is seeking a dedicated Call Center Representative in Lowell, Massachusetts. In this fast-paced role, you will provide exceptional customer service while handling multiple hospital services that directly impact patient care. The position requires proficiency in computer skills, phone etiquette, and the ability to resolve patient concerns. Candidates should have at least four years of high school education and willingness to work flexible hours.

Join a leading health system improving care experiences across Massachusetts.
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