Hospital Switchboard & Emergency Communications Operator
Job in
Lowell, Middlesex County, Massachusetts, 01856, USA
Listed on 2026-07-25
Listing for:
Tufts Corporate
Full Time
position Listed on 2026-07-25
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Call Center / Support, English Customer Service
Job Description & How to Apply Below
Tufts Medicine seeks a Telephone Operator to support Lowell General Hospital Main Campus with a 40-hour weekly schedule on a rotating shift basis. The role involves answering calls on a PC switchboard, transferring calls, paging, and maintaining patient confidentiality under HIPAA.
Qualifications include a high school diploma and preferably call center experience; familiarity with Spok and Tiger Connect is a plus. Strong customer service and teamwork are essential for success.
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