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Member Outreach Specialist (Outbound Calls
Job in
Lowell, Middlesex County, Massachusetts, 01850, USA
Listed on 2026-08-03
Listing for:
Fallon Community Health Plan, Inc.
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Fallon Health in Worcester, MA seeks a Welcome/Outreach Specialist to contact members and providers, gather survey data, and document results. You will work under the Market Research Manager, handling confidential information and leaving a positive impression on every member you contact.
Candidates should type at least 25 WPM, have at least one year of customer service experience in a call center, and be ready to learn Fallon products and policies in a collaborative environment.
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