On-Site Tech Customer Support Specialist
Job in
Lowell, Middlesex County, Massachusetts, 01856, USA
Listed on 2026-08-28
Listing for:
MACOM
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
MACOM in Lowell, MA is seeking a Customer Service Representative to answer inquiries via phone, email, and online systems, and to manage orders. You will coordinate with sales, logistics, and operations to ensure on-time delivery, update records, and resolve pricing, shipment, and billing issues. Strong communication and CRM/ERP familiarity are important.
This is a full-time, on-site role with opportunities to contribute to continuous improvement of the customer experience.
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