Coordinator, Academic Success Programs

Middlesex Community College

Middlesex Community College (MCC) is one of the largest community colleges in the Commonwealth, employing people in full-time, part-time, faculty, professional, administrative, and support positions at campuses in both Lowell and Bedford, and online. We are focused on equity to transform lives and shape futures. MCC values equity and inclusion as the foundation for excellence, innovation, and success for our employees and students.

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Position Title: Coordinator, Academic Success Programs - Middlesex Community College

Location: Lowell, MA

Category: Full-time Staff

Job Type: Full-time

Posted On: Tue Jul 21 2026

Job Description:

Title: Coordinator of Academic Success Programs

Unit: Full-Time MCCC Professional Staff, Grade 05, Coordinator of Learning Resources

Department: Student Affairs, Academic Centers for Enrichment

Reports to: Director of Academic Support Programs

Date: July 21, 2026

General

Summary:

The Coordinator of Academic Success Programs leads a team of professional and peer staff delivering supplemental learning services across the college's academic support programs within the Student Affairs Division, helping a diverse student body achieve academic success. Reporting to the Director of Academic Support Programs, the Coordinator supervises staff providing peer tutoring, peer mentoring, Supplemental Instruction, Ramp-Up, and Co-Requisite programs.

The Coordinator works closely with the Mathematics Department to embed support within the Ramp-Up and Co-Requisite programs, and collaborates extensively with academic, professional, and administrative colleagues across the college and in professional associations, representing the college in a positive manner.

The Coordinator of Academic Success Programs coordinates, facilitates, and supports supplemental learning programs designed to help students attain academic success.

Duties and Responsibilities:

• Contribute to the vision and direction of all academic support programs, including establishing, implementing, and evaluating long-term goals.
• Develop and support departmental and college-wide programs to promote student success.
• Support the achievement of MCC Student Learning Outcomes through multiple programs and outreach initiatives.
• Collaborate with academic departments and divisions to provide the academic support that best fits their needs.
• Research best practices for learning assistance, determine the best fit for MCC students, and adopt those best suited to the college's needs.
• Monitor and evaluate the effectiveness of academic support programs and initiate programmatic modifications as needed.
• Support the Director in assessing student success initiatives and program effectiveness through annual research, benchmarking, reports, and the program review process.

• Participate in the hiring, training, supervision, and evaluation of ACE Student Leaders in accordance with College Reading Learning Association (CRLA) and International Center for Supplemental Instruction (ICSI) accreditation requirements.
• Provide ongoing support, mentoring, and coaching to student leaders to ensure their professional development.
• Support the Director in maintaining CRLA and ICSI accreditation requirements.
• Establish mentor cohorts and provide the…