Deployment Quality Engineer, RDPI Deployment Quality

Amazon Robotics develops state‑of‑the‑art robotics solutions to power Amazon’s world‑class Fulfillment Operations, which handle more single items than any other company. Our collaborative team is at the forefront of building automated manipulation products to handle and process packages and singular items. Since 2012, Amazon has developed, produced, and deployed more than 750,000 robots across its operations network.

Technology Deployment (TD) in Robotics Deployment and Packaging Innovation (RDPI) organization is looking for an experienced Quality Engineer to assist in driving strategic and tactical quality activities for the deployment of complex Fulfillment Technologies and Robotics (FTR) solutions. This individual will assist in developing and implementing foundational elements of a right‑sized Quality Management System (QMS) for TD and will partner with stakeholders to ensure quality systems, processes, and tools support the deployment of existing and new technologies.

The role is global, supporting quality activities across North America, Europe, and APAC.

• Collaborate with design engineering and TD teams to define quality requirements in work instructions (WIs) and verification plans (QA/QC, inspection).
• Assist in developing, implementing, and maintaining quality standards tailored to TD.
• Assist in developing, implementing, and maintaining foundational QMS elements (Document Management, NCM, CAPA, Audit).
• Perform Quality Review of new product introduction (NPI) deliverables (WI, verification plans) for deployment engineering.
• Assist in adopting and maintaining APQP by facilitating PFMEA, generating Control Plan, and incorporating them into WIs and verification plans.
• Own development of quality key performance indicators (KPIs) including tracking, monitoring, and reporting.
• Assist in adopting and maintaining an appropriate sampling plan for inspection of assembled and installed technologies to help TD scale deployment.
• Partner with deployment engineering to perform Measurement System Analysis on critical inspection, test, and measurement systems used in deployment.
• Own calibration and certification program for critical tools and equipment used by third‑party assemblers (3PAs) and deployment engineers.
• Collaborate with upstream processes (manufacturing and supply chain) to drive down quality escapes to TD.
• Perform on‑site quality audits of deployment and drive implementation and effectiveness of remediation.
• Collaborate with Partners team in TD to define and maintain quality requirements to hold 3PAs accountable.
• This position requires up to 50% travel (domestic and international).

As a Deployment Quality Engineer, you will own foundational elements of QMS across TD globally, including writing business requirements for quality systems and tools, developing and reporting quality metrics, diving deep into data to root‑cause defects, creating processes to verify conformance to technical and business requirements, and managing defects or non‑conformances and non‑compliance. You will support quality activities for New Product Introduction (NPI) and drive continuous improvement globally in TD.

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

• Bachelor’s degree in mechanical engineering, electrical engineering, material science, physics or equivalent.
• 2+ years of experience in quality engineering, process engineering, project management, mechanical or robotics assembly and installation.
• 2+ years of experience with Lean/Six Sigma tools or any other industry standard process improvement tools to drive process changes.

• Six Sigma Green Belt.
• 5+ years of experience in quality engineering, process engineering, project management, mechanical or robotics assembly and installation.
• 5+…