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Program Guide

Job in Lowell, Middlesex County, Massachusetts, 01856, USA
Listing for: Spectrum Health Systems, Inc
Full Time position
Listed on 2026-06-20
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 20.15 USD Hourly USD 20.15 HOUR
Job Description & How to Apply Below

Program Safety Guide

Location: Westborough, MA
- Oak Street Outpatient Treatment Program

Schedule: 32 hours a week. Monday 5:15 am - 1:45pm and Tuesday
- Saturday 5:15 am - 10:00 am

Pay Rate: $20.15/hour

Benefits
  • Health, dental, vision insurance/additional voluntary insurances
  • Company‑paid life insurance/employee assistance programs
  • Generous paid time off accrual
  • Tuition reimbursement/loan repayment options
  • 401k with company match up to 7%
  • Discounts on wide array of services/entertainment nationwide
Responsibilities
  • Promoting and maintaining a safe pro‑social environment for patients who come to the campus to be admitted.
  • Greeting patients, providing customer service, monitoring patient and staff safety, and communicating with patients in a trauma‑sensitive manner that guides patients in and out of the program safely.
Qualifications
  • High School Diploma or GED required
  • Prior experience working in customer service, security, and/or with individuals with substance use disorders.
  • Computer experience and familiarity with Windows 2000, Microsoft Outlook and Microsoft Word required.
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