Collections Representative-Hybrid
Listed on 2026-09-13
-
Finance & Banking
Financial Analyst, Banking Operations, Risk Manager/Analyst, Loan Servicing
This position would include, but not be limited to, working to minimize potential losses on delinquent loans by contacting credit union borrowers to work toward resolution of the delinquency in accordance with departmental and legal guidelines.
Essential Functions & Responsibilities:Communication with defaulted customers to obtain payment commitments
Identify, evaluate and resolve reasons for delinquency.
Skip tracing accounts for possible leads to find members information to contact them.
Record all collection efforts via the collection system.
Recommend additional actions with Management assistance on delinquent accounts.
This is a hybrid position and requires a minimum of one to two days per week in person in Lowell, MA.
At Align Credit Union, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected base pay rate offered for this role is $22.00 - $28.00 per hour. Compensation may vary based on relevant experience, skills, competencies, and certifications.
This is a hybrid position and requires a minimum of 1-2 days per week in office.
Role:This position would include, but not be limited to, working to minimize potential losses on delinquent loans by contacting credit union borrowers to work toward resolution of the delinquency in accordance with departmental and legal guidelines.
Essential Functions & Responsibilities:Communication with defaulted customers to obtain payment commitments
Identify, evaluate and resolve reasons for delinquency.
Skip tracing accounts for possible leads to find members information to contact them.
Record all collection efforts via the collection system.
Recommend additional actions with Management assistance on delinquent accounts.
This is a hybrid position and requires a minimum of one to two days per week in person in Lowell, MA.
At Align Credit Union, we believe in pay transparency and are committed to providing our employees and candidates with access to information about our compensation practices. The expected base pay rate offered for this role is $22.00 - $28.00 per hour. Compensation may vary based on relevant experience, skills, competencies, and certifications.
This is a hybrid position and requires a minimum of 1-2 days per week in office.
Monday-Friday 8:00AM-5:00PM
40 hours per week
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).