Retail Pharmacy Technician

Retail Pharmacy Technician I

Under the direct supervision of a pharmacist, this role performs pharmacy-related functions in compliance with the department's policies and procedures in order to provide optimal pharmaceutical care. The Pharmacy Technician Trainee performs minimal, routine tasks in preparation of becoming a Pharmacy Technician.

• High school diploma or equivalent.
• Massachusetts Pharmacy Technician Registration.

• One (1) year of pharmacy-related experience.

The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

• Assists in the preparation and dispensing of medications and mixtures according to Policies and Procedures.
• Picks medications for automated dispensing cabinet replenishment accurately and with reasonable speed.
• Accurately and aseptically prepares sterile products utilizing proper technique. Ensures that sterile preparation area is kept clean.
• Fills floor stock remote orders (i.e., Operating Room, Emergency Room, etc.) accurately (as determined by pharmacist check).
• Maintains storeroom areas assuring that supplies in short supply are ordered and that outdated medication is removed from stock immediately. Replenishes active stock from back‑up stock as needed.
• Restocks medications into automated dispensing cabinets in appropriate patient care areas accurately and in a timely manner.
• Manages emergency medication inventory in carts/kits, including ordering and maintaining adequate supply, accurately restocking, organizing to ensure consistent placement and uniformity, documenting medications used for charge purposes, removal of expired/damage products, and performing regular checks on each unit.
• Maintains medication rooms by ensuring all appropriate medications are stocked in patient specific bins in the automated dispensing cabinets and by removing expired and discontinued medications.
• Empties return bins in the automated dispensing cabinets as part of the weekly schedule.
• Utilizes the unit‑dose machine to package bulk medications and appropriately compounds non‑sterile medications following standard formulas and procedures.
• Performs assigned cycle counts of the carousel on a regular basis, maintaining adequate records of completion.
• Assists in keeping the Pharmacy neat and clean by caring for equipment and cleaning after compounding prescriptions, manufacturing bulk medications, unit dosing, etc.
• Conduct temperature inspections of the refrigerator in the automated dispensing machine.
• Inspect assigned medication storage areas monthly maintaining adequate records of inspection. All assigned areas must be inspected every month to meet standard.
• Greets and assists customers upon arrival to the pharmacy. Participates in point of sale cash transactions. Engages in customer services activities.
• Provides customer or patient assistance over the phone. Triage calls as appropriate.
• All assigned work is completed accurately by the end of each shift and all necessary quality control paperwork is completed accurately and with reasonable speed.
• Communicates effectively with nursing, physicians, and ancillary services to meet the needs of these departments and maintains a positive working relationship and image of the pharmacy department.
• Maintains collaborative, team relationships with peers and colleagues in order to effectively contribute to the working groups achievement of goals, and to help foster a positive work environment.

• Ability to walk and stand 90% of the day and to occasionally lift up to 30 lbs.
• Frequent reaching and grasping below, at, and above shoulder level.
• Pushing and/or moving non‑motorized equipment (e.g., carts, IV rolling rack, and medication rolling racks, etc.) weighing 40 to 60 lbs.
• Requires manual dexterity using fine hand manipulation to operate prescription medications and computer keyboard.
• Ability to see medications, computer screen, and reports.
• Reading automated dispensing reports regularly.
• Works in an area with some discomfort due to dust, dirt, and temperature changes.
• May be exposed to broken glass and some exposure to hazardous chemicals.

• Ability to be organized and systematic.
• Ability to communicate effectively.
• Ability to perform work in a timely and efficient manner.
• Possess excellent telephone etiquette skills.
• Knowledge of hazardous substance handling, complex sterile compounding techniques, and mathematical calculations.
• Extensive knowledge of medications including brand and generic names, dosing forms, indications, formulary status and strengths.

This role focuses on providing pharmacy related services in a hospital or retail setting. In addition, this role focuses on performing the following Pharmacy Services duties:
Delivers pharmaceuticals. Includes professionals who are trained and sometimes licensed to dispense…