Cafeteria Aide

Job Profile Summary

Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, Melrose/Wakefield Healthcare, an expansive home‑care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers.

This role focuses on activities related to support services functions, such as dietary and food services, environmental services, general facilities, repair and maintenance, parking, sterilization and transportation to ensure all required support activities are completed in a timely manner and meet the organization’s quality standards and expectations. Under general supervision, this position works in any location where food is prepared—including retail, patient and catering operations—and is involved in all aspects of food services, including assisting with menu selection, food preparation, food delivery, kitchen cleanliness and sanitation.

A majority of the time is spent in the delivery of support services or activities, typically under supervision.

Competitive salaries & benefits that start on day one, 403(b) retirement with company match, tuition reimbursement, free on‑campus parking, career growth opportunities, guaranteed hours and a set schedule.

Location:

Lowell General Hospital – 295 Varnum Avenue – Lowell, MA.

Hours:

40 hours per week, between 6:30am and 8:30pm. Every other weekend (Saturday/Sunday) and every other holiday are required.

• Food service experience.

• High School diploma or equivalent.
• One year in hospital food services.

• Maintains and communicates accurate and updated diet order information through the system to ensure patients receive appropriate meals, nourishment, and commercial enteral products in accordance with current diet order.
• Elicits patient information regarding food preferences, intolerances, likes and dislikes; alerts the Clinical Dietitian to any actual or potential nutritional problems of patients.
• Assists patients with menu selection and writes and corrects regular and assigned modified diets for patients; maintains a high level of accuracy and appropriateness of patient trays.
• Delivers trays to patients and collects trays from patients.
• Follows all precautions on patient units by donning and doffing PPE appropriately; performs hand hygiene according to standards.
• Stocks nursing unit pantries with nourishment and dietary supplies, utilizing first‑in, first‑out system.
• Ensures accurate tray assembly on patient tray line; prepares normal menu items, salads, sandwiches, desserts, and special items.
• Operates a variety of kitchen utensils to weigh, measure, mix, wash, peel, cut, grind, stir, strain, season, and knead food items for cooking, serving and storing.
• Assists in the preparation of hot and/or cold foods, and properly stores food, utilizing knowledge of temperature requirements and spoilage.
• Maintains accurate sanitation and temperature logs in work area according to regulatory requirements.
• Assists with setup, stocking, serving and delivering of food from counters, steam tables and work stations.
• Responsible for cleaning and sanitizing dishware, equipment and work stations; strips, sanitizes, stacks, packs patients’ trays and utensils in dish room; reassembles tray line; cleans and sanitizes pots, utensils, equipment, floors, walls and dish machine.
• Removes trash from assigned workstation or kitchen to specified area; returns empty bottles and cans to recycle bin in receiving/loading dock area; removes crushed cardboard to designated areas.
• Maintains collaborative, team relationships with peers and colleagues to effectively contribute to the working group’s achievement of goals, helping to foster a positive work environment.
• May prepare special nutritional products such as infant formulas, modular tube feedings, or powdered nutritionals for high‑risk adult patients.
• May operate a…