Manager, Social Work

At Tufts Medicine, we’re saving lives, building careers, and reimagining healthcare. Ready to grow with us?

Lowell General Hospital is seeking full-time Manager of Social work to join our Continuity of Care department!

The Clinical Manager of Social Work is an amazing opportunity for a dynamic LICSW leader interested in joining a transformational leadership team. Requires a strategic thinker, strong communicator and problem solver who will provide clinical oversight of all social workers. Responsible for managing all units at both campuses of Lowell General Hospital. Will work closely with the Director of Continuity of Care and take responsibility for systems functions, SW staff performance, and patient care outcomes.

Responsibilities Determine SW staffing assignment for both Main and Saints campuses.

Supervise inpatient SW team (8-10 SWs). Provide support and guidance with complex cases. Address performance concerns of inpatient SW team.

Hospital point person for government agencies such as Lowell District Court, DCF, and Elder Services.

Maintain SW productivity data and statistics.

Provide individual, clinical supervision for all LCSWs.Attend organizational and departmental leadership meetings.

Telephonic on-call weekend and holiday rotation.

Participate in community task forces and meetings.

Serve as liaison for our collaborative relationship with community agencies and partners such as Primary Care and Women's Health Providers, Urgent Care, Lowell Community Health Clinic, Anne Sullivan EI, Southbay EI, Community Teamwork Inc., Lowell District Court, Lowell Transitional Living Center, DCF Lowell, WISH Project, Vinfen, local substance use disorder treatment agencies, and any other local social service agencies.

The ideal candidate will have:

MSW requiredLICSW required

Seven (7) years of post-Master’s degree social work experience.

Prior proven experience and expertise in acute care hospital patient population (minimum 5 years) and/or prior proven experience and expertise in management, either in first line or in shift supervisory work.

Excellent verbal and written skills for high level communication within the hospital and at interdisciplinary and administrative meetings.

Experience developing written proposals, writing evaluations and developing standards and Performance Improvement (PI) reports.

This is a great opportunity to be part of a large, Magnet Recognized, community hospital that delivers on our promise to provide an experience of Complete connected Care and ensure that no matter where an individual is in the continuum of health, he or she will realize the benefit that derives from a truly seamless, coordinated and personal experience.

This role focuses on safeguarding and promoting the welfare of patients and can provide services if necessary. In addition, this role focuses on performing the following Social Work duties:
Provides social work assistance to patients and families relating to illness, disease, hospitalization and life events in all areas of service as a member of multi-disciplinary team and in liaison with community resources. Responsibilities also include identification, assessment, and coordination of cases and anticipation of needs related to illness, hospitalization, finances, education, and home/community service. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees.

Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that manages experienced professionals who exercise latitude and independence in assignments. Responsibilities typically include: policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures.

Job Overview This position manages all inpatient medical social work staff; work with individual staff members to establish personal goals that highlight and enhance…