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Front Office Supervisor & Guest Experience Lead
Job in
Lowell, Middlesex County, Massachusetts, 01856, USA
Listed on 2026-08-25
Listing for:
Fairmont Copley Plaza Boston
Full Time
position Listed on 2026-08-25
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
Fairmont Copley Plaza Boston is seeking a detail-oriented Front Office Assistant Manager to ensure exceptional guest experiences and smooth operations in Boston, United States.
The role supervises Front Office staff, handles guest concerns, coordinates check-ins/outs, and leads daily shifts with a focus on service standards and teamwork. Proficiency with Opera PMS is preferred and strong communication is essential.
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