Flight Centre - BI Developer​/Analyst II - Boston, MA

Flight Centre - BI Developer / Analyst II - Boston, MA

Job no: 531474
Brand: Product and Technology
Work type: Full time
Location: Massachusetts
Categories: Digital and Technology

Flight Centre Travel Group (FCTG) is one of the world’s largest travel retailers and corporate travel managers. The company, which is headquartered in Brisbane, Australia has company-owned leisure and corporate travel business in 23 countries, spanning Australia, New Zealand, the Americas, Europe, the United Kingdom, South Africa, the United Arab Emirates and Asia. FCTG also operates a global corporate travel management network, which extends to more than 90 countries through company-owned businesses and independent licensees.

The company opened its first leisure travel shop in Sydney, Australia in 1982 and listed on the Australian Securities Exchange in 1995. Our purpose is to “open up the world for those who want to see”. Every day, we give people all around the world the opportunity to experience something really amazing – travel!

Join a forward-thinking analytics team as a Business Intelligence Developer/Analyst II, where your work will directly influence decision-making for key stakeholders in the corporate travel space. You’ll transform complex datasets into powerful insights using advanced BI tools and AI-assisted workflows. This role offers the opportunity to innovate with emerging technologies, shape reporting strategy, and deliver high-impact dashboards that drive real business outcomes.

• Design, develop, and optimize advanced dashboards and reports using Power BI and Microsoft Fabric
• Ensure BI solutions are intuitive, efficient, and tailored to stakeholder needs
• Leverage AI tools (e.g., Microsoft Copilot, Claude, Claude Code) to accelerate development and automate workflows
• Develop and refine prompts to generate accurate outputs from AI tools for analytics and reporting
• Conduct deep data analysis to uncover trends and deliver actionable business insights
• Write, optimize, and maintain SQL queries within relational databases
• Apply AI-assisted coding tools to improve efficiency and accelerate development
• Collaborate directly with clients to understand business needs and present data-driven insights clearly
• Generate impactful data narratives, including AI-assisted summaries and reports
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.
• Other duties and tasks as assigned

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or a related field
• Proven experience as a BI Developer or Data Analyst
• Strong proficiency in Microsoft Fabric and Power BI
• Solid SQL experience and working knowledge of relational databases
• Experience using AI productivity tools such as Microsoft Copilot, Claude, or similar
• Familiarity with prompt engineering techniques and best practices
• Strong analytical skills with experience working on complex datasets
• Excellent communication skills with the ability to present insights to non-technical stakeholders
• Experience in the corporate travel industry is considered an asset

• Have fun:
  At the heart of everything we do at Flight Centre is a desire to have fun.
• Reward & Recognition:
  Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
• Use your smarts:
  Our people use their quick thinking, expertise, and tenacity to always figure things out.
• Love for travel:
  We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
• Personal connections:
  We are a big business founded on personal relationships.
• Diversity, Equity & Inclusion:
  Commitment to diversity, equity, and inclusion through initiatives like Diversity Day (paid leave to observe a holiday or cultural celebration of your choice) Employee Resource Groups (Racial Equity, Gender Equity, LGBTQ2IA+, Accessibility, Environmental Justice), DEI education initiatives, and equitable…