Project Manager; OSS

We are seeking an experienced OSS Project Manager to lead the end-to-end migration of our Operations Support Systems (OSS) service management layer from legacy BMC Remedy to the cloud-native BMC Helix platform. In this role, you will coordinate cross-functional teams spanning Network Operations, IT Infrastructure, and external vendors. Your primary focus will be delivering a modern, containerised Service Management environment without disrupting critical network and telecom operations.

• Define Migration Scope
  :
  Build comprehensive project plans, implementation documents, and data migration roadmaps mapped to the BMC Helix Migration Workflow.
• Manage Risk (RAID):
  Establish and maintain a continuous Risk, Assumptions, Issues, and Dependencies (RAID) log tailored to complex OSS telecom environments.
• Track Financials
  :
  Monitor project budget, resource allocation, and timelines to ensure delivery matches initial business parameters.

• Data Migration Delivery
  :
  Oversee the discovery, data mapping, and transformation of legacy ARS systems using BMC Helix Data Manager (HDM).
• Reconciliation Oversight
  :
  Coordinate 3‑way reconciliation of existing workflows, CMDB configurations, and foundational data structures.
• Environment Governance
  :
  Monitor deployment across development, QA, pre‑production, and live environments, including containerised Kubernetes/Helm configurations.

• Project Management
  :
  Minimum 5+ years of Project Management experience delivering IT, SaaS, or telecommunications infrastructure projects.
• BMC Ecosystem
  :
  Direct experience managing upgrades, configurations, or cloud transitions involving BMC Remedy ITSM or BMC Helix
  .
• Telecom/OSS Background
  :
  Proven understanding of OSS architecture, telecom network operations, and how Service Management platforms support live infrastructure.