Desktop Tech

Desktop Technician

Location:

Lowell, MA

Duration: 2–3 Month Contract

Compensation: $25–$30/hour

We’re partnering with a client seeking an experienced Desktop Technician to assist with a large‑scale technology deployment project. This is an excellent opportunity for someone who enjoys a mix of hands‑on desktop support and helpdesk troubleshooting in a fast‑paced environment.

Approximately 65% of the role will involve deployments, including imaging, configuring, and setting up new workstations and hardware. The remaining 35% will focus on providing Tier 1 and Tier 2 help‑desk support, troubleshooting hardware, software, and end‑user issues while delivering exceptional customer service.

• Image, deploy, configure, and install desktops, laptops, and peripherals across multiple locations.
• Perform workstation refreshes, hardware replacements, and user setup.
• Provide Tier 1 and Tier 2 technical support for end users.
• Troubleshoot hardware, software, printer, and connectivity issues.
• Document support requests and resolutions.
• Deliver outstanding customer service while supporting users in person and remotely.
• Collaborate with the IT team to ensure projects are completed on schedule.

• Previous experience supporting large‑scale deployment and imaging projects is required.
• Experience providing Tier 1 and Tier 2 desktop/help‑desk support.
• Strong knowledge of Windows operating systems, desktop hardware, and peripheral devices.
• Excellent troubleshooting and problem‑solving skills.
• Reliable, professional, and able to work independently in a fast‑paced environment.
• Outstanding communication and customer‑service skills.

• Must be able to successfully pass a background check.
• Must be local to MA or NH.
• No C2C or Third Parties.

Please send your résumé to Alex Nizolek ().