Senior Data and Research Analyst

Department:
Academic Affairs - Institutional Research

Locations:
Lowell, MA

Posted:
Aug 17, 2026

Closes:
Sep 14, 2026 - 11:59 PM EDT

Type:
Full-time

Position ID: 203774

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Middlesex Community College (MCC), established in 1970, provides access to affordable education for a diverse community from all ethnic backgrounds and identities, preparing individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities.

The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a culture of inclusion in which our employees feel supported and empowered to best serve our diverse student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering.

MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan

Title: Senior Data and Research Analyst

Unit: Non-Unit Professional (NUP)

Department: Institutional Research

Reports to
:
Senior Director of Institutional Research

Date: August 17, 2026

General

Summary:

The Senior Data and Research Analyst serves as a primary driver of actionable, data-informed decision-making across the College by designing high-impact data products, visual analytics, and compelling data stories. Building on demonstrated expertise with modern visualization tools and in a higher education environment, this role bridges the gap between complex institutional data and the College-wide data strategy. The Senior Data and Research Analyst leads the design of intuitive Tableau dashboards, creates clear narratives for leadership, supports compliance and reporting, and fosters campus-wide data literacy.

• Lead the visual design, user experience, and deployment of interactive dashboards and data products using Tableau Desktop in a Tableau Server environment.
• Transform complex quantitative and qualitative datasets into compelling visual stories and digestible reports.
• Synthesize analysis into concise summaries, interactive scorecards, and high-level presentations tailored for stakeholders at all levels of the College.
• Apply analytical techniques, such as trend evaluation, cohort tracking, and predictive insights, to illuminate key institutional questions and drive strategic action.
• Communicate local, statewide, and national higher education trends through highly visual, engaging formats, including executive briefings and regular campus data publications.
• Translate student voice and survey outcomes into actionable narratives that highlight core student experience themes and policy implications.

• Serve as a partner to College leadership, deans, directors, and operational leads, proactively identifying information needs and translating them into analytical tools.
• Lead and coordinate high-visibility institutional analysis projects from inception through completion, managing project scope, stakeholder communication, and final deliverable design.
• Partner with all areas of the College, including leadership, student and academic affairs, enrollment management, and faculty, in the design, administration, analysis, and reporting of College-wide and departmental surveys, including advising on survey best practices, question design, and data interpretation to ensure campus research efforts yield meaningful, unbiased insights.

• Support the College's accreditation activities by preparing and validating data for regional and programmatic accrediting agencies, ensuring compliance with reporting standards.
• Assist in preparing data for state and federal reporting, including submissions to the Massachusetts Department of Higher Education, IPEDS, and other regulatory bodies.
• Engage with labor market tools such as Lightcast Analyst to align workforce and labor market data with academic program curriculum.
• Support the Institutional Review Board (IRB).

• Facilitate interactive workshops, data drop-in sessions, and targeted training to empower faculty, staff, and leadership to confidently navigate and interpret data tools.
• Develop intuitive user guides, documentation, and data dictionaries that enhance self-service analytics and increase everyday engagement with data products.
• Participate in and support college-wide committees as a representative for data-informed strategy and decision support.
• Partner with data stewards and data warehouse consultants to ensure data integrity, accuracy, and consistency across dashboards and reports.
• Proactively identify opportunities to streamline manual reporting, modernize legacy data delivery methods, and…